Accounts Payable Manager, Direct

Accounts Payable Manager, Direct ABOUT THE TEAM The Procurement organization enables our mission by ensuring every dollar is spent responsibly, compliantly, and efficiently. As a key part of this function, the Accounts Payable (AP) team partners closely with Procurement Operations, Accounting, Finance, and business stakeholders to deliver a seamless, scalable payment experience. ABOUT THE ROLE We’re looking for an Accounts Payable Manager to own and scale AP operations for Direct Procurement and Supply Chain. You’ll be responsible for end-to-end AP performance—ensuring accurate, timely payments and strong controls in a high-growth environment. This is a hands-on IC leadership role. You’ll partner with BPO teams to execute, while owning processes, systems, and outcomes. You’ll resolve complex issues, support executive stakeholders, and maintain a high bar for accuracy and experience. You’ll also drive automation and process improvements across ERP and procurement systems, working cross-functionally to increase efficiency and reduce manual work. You should be comfortable operating in ambiguity, managing high-volume workflows, and driving continuous improvement with a strong sense of ownership. What we’re looking for: We’re looking for a strong AP operator who can own and scale Direct Procurement AP while maintaining a high bar for accuracy and control. - Proven experience supporting direct spend or supply chain in high-growth environments—you’re comfortable handling volume while building for scale. - Hands-on expertise in AP operations and systems, including ERP and procurement tools, with the willingness to dive into queue work, resolve mismatches, support accruals, and close activities. - Strong stakeholder management skills, with experience supporting cross-functional partners and handling executive or VIP escalations. - A process and controls mindset, with experience improving workflows, driving automation, and. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Own end-to-end AP operations across Direct Procurement: intake, 2/3-way match, exception handling, disbursements, supplier inquiries, and close activities. - Act as the primary escalation point, partnering with Accounting and cross-functional teams to resolve complex exceptions, payment holds, and close blockers. - Build and scale Direct AP foundations by defining receiving and asset management processes required for 3-way match. - Improve performance by driving cycle time, first-pass yield, and on-time payment, while reducing root causes of top exceptions. - Maintain strong controls and compliance, including SOX-aligned approvals, audit readiness, and segregation of duties. - Drive automation and system improvements across ERP and AP workflows (e.g., OCR, approvals, integrations) to reduce manual work and improve data quality. - Leverage AI-first approaches to AP operations—identifying opportunities to deploy automation, agents, and intelligent workflows to reduce manual effort, improve accuracy, and scale efficiently. - Enhance supplier and stakeholder experience by resolving escalations, enabling self-service, and partnering on operational improvements. - Own reporting and visibility across AP metrics, including aging, cycle time, exceptions, payment forecasts, and risk. - Partner with BPO teams to manage capacity and performance through clear SLAs, KPIs, and continuous improvement. You might thrive in this role if you: - Bring deep AP expertise and enjoy owning operations end-to-end, from invoice intake through close. - Stay close to the work—comfortable jumping into queue, resolving exceptions, and unblocking payments when needed. - Operate effectively in high-growth environments, balancing immediate execution with building scalable processes. - Think in systems and automation, with experience improving workf ... (truncated, view full listing at source)