Deal Desk Analyst- EMEA

Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. The role, in a nutshell: Chainguard is hiring a Deal Desk Analyst - EMEA to join our growing Sales Operations team as our founding international Deal Desk hire. As a key member of a small but mighty Deal Desk function, you’ll partner closely with our global Sales team to support the end-to-end deal lifecycle. From pricing strategy to quote creation and contract execution, you’ll ensure deals move efficiently, align with internal policies, and scale with our growth. This is a unique opportunity to shape and build our international Deal Desk presence from the ground up, creating high-impact, scalable processes in a fast-paced, high-growth environment. What You Will Do: Own the Deal Lifecycle: Serve as the go-to partner for global Account Executives, delivering end-to-end quote-to-signature support Create quotes, manage pricing approvals, generate order forms, and ensure clean opportunity closure Keep deals moving with urgency—especially at month- and quarter-end—by proactively resolving blockers Provide pricing insight and strategic guidance on complex or non-standard deal structures Run the Engine Behind the Deals: Support and evolve CPQ and CLM systems (including Ironclad) to scale with business needs Maintain high standards of data integrity across Salesforce and related systems Ensure accurate order management and reporting across internal tools Identify and implement opportunities for automation to streamline workflows Enable greater Sales self-service through scalable systems and process design Leverage AI where possible to reduce manual work, improve speed, and enhance deal quality Build, Improve, and Scale: Help shape and define Deal Desk operations as we expand internationally Document and refine processes to drive consistency, clarity, and efficiency Partner closely with Sales, Finance, Legal, and Product to align on deal execution and compliance Remove friction across the deal cycle by improving coordination and visibility Act as a trusted advisor and central point of contact for deal-related matters Continuously look for ways to scale impact through smarter systems, automation, and AI-first thinking What outcomes are constrained without this role, why now, and what’s the risk of not hiring? We are currently operating at an insufficient AE:DD ration. With AE hiring expected to climb, additional capacity is required. Where is the work handled today, and what gaps or tradeoffs exist? The work is being completed by 2.5 FTEs (Trent, Derek, Jason) What does success look like after a year and how will we get there? Analyst is able to independently support AEs over the full quote-to-cash lifecycle. Why is a dedicated role the right org design solution vs. AI, outsourcing, etc.? While we are investing heavily in AI resources to complement our team, a person is required to help facilitate items AI is not yet capable of producing. £63,087.00 - £74,221.00 base salary. About Us We live and breathe our company values: We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better. We have a bias for intentional action — We prioritize, plan, try things, and fail fast. We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey. We trust each other ... (truncated, view full listing at source)