Productivity and Performance Lead SouthAsia

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Operations Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About Salesforce: Salesforce is the world’s leading AI-powered CRM, helping organizations bring together data, AI, and customer engagement on one integrated platform. With innovations like Agentforce—our digital labor platform for augmenting teams with autonomous AI agents—Salesforce enables companies to deliver more personalized, efficient, and trusted customer and employee experiences. Built on a foundation of trust, security, and scalability, Salesforce empowers businesses to drive productivity, accelerate growth, and succeed in an increasingly intelligent, automated world. About the TEAM: The South Asia Enablement team drives business success by managing key enablement programs and delivering impactful learning experiences. We empower our Sales, Solutions & Leaders with skills, process, product knowledge, and industry insights through hands-on training and world-class content. Through global initiatives, peer learning, and partnerships, we drive learning excellence. About the Role: We’re looking for a highly organized, action-oriented Productivity and Performance Lead who thrives in a fast-paced environment and has a strong passion for training execution. As part of our dynamic Enablement team, you will be responsible for supporting, operationalising & executing training programs that empower our Sales, Solutions and Sales Development teams to succeed across South Asia wrt to Quick Start, Ongoing & Onwards enablement. Additionally, you will also be supporting partner sales skills enablement series wherever requested. In this role, you’ll partner closely with cross-functional teams & Enablement Business Partners to deliver high-impact enablement programs focused on Salesforce products, processes, sales skills, and industry knowledge . You will play a critical part in translating business needs into effective learning experiences, ensuring our seller teams are equipped with the tools, content, and confidence to drive growth and customer success. Main Responsibilities Work closely with Enablement Business Partners to understand needs of the business and serve as an expert on catalog of content Orchestrate and facilitate workshops that leverage global frameworks and subject matter expert communities Identify subject matter experts and manage adaptation of existing global content to address regional complexities (e.g. language, tool intricacies, etc.) Be a power-user in all internally-used products and tools and Lead operations of in-region programs: Manage registration, learner tracking, learner invites, Slack channels Source data and provide analysis on trends and insights that support quarterly enablement planning process Build and maintain relationships with stakeholders inside and outside of South Asia Enablement to ensure strong cross-functional collaboration Facilitate and run workshop based sessions, also build interaction by simulations, role plays, games and other engagement programs to execute engaging and impactful training programs Schedule sessions and maintain participant records (e.g., registration, test scores, evaluations, and attendance) Achieve high quality standards and customer satisf ... (truncated, view full listing at source)