Learning & Development Lead

Learning & Development Lead WHAT WE ARE BUILDING AT CONVEO Conveo is the AI research platform enabling fast, affordable, and high-quality consumer / B2B research. Global brands use our AI video interviewer to generate insights across marketing, product, and research teams. #1 WHAT PROBLEM ARE WE SOLVING AND WHY IS THIS AN IMPORTANT PROBLEM TO SOLVE The traditional research methods companies rely on are slow, expensive, and superficial. Running great research requires expertise that most companies do not have. That directly affects how well businesses understand their customers and how well they can serve them. #2 THE TEAM YOU WILL JOIN You will join an extremely talented team of incredibly passionate, high-energy people. We go the extra mile while having the best time of our lives. Our team combines decades of market research knowledge, world-class engineering, and experience building companies. #3 HOW WE OPERATE - We truly care about our clients and the problem we solve. We humbly go the extra mile every time. - We work hard and we have fun. - To keep our quality bar incredibly high, we want to execute with the smallest possible team. ABOUT THE ROLE Conveo is growing from 20 to 170 people in 12 months. That is 10-15 new hires every month. At the same time, the product ships major updates every 1-2 weeks, and the company's positioning is evolving from "research platform" to "compounding customer intelligence layer." That combination is dangerous if nobody owns it. If we do this badly, new hires take 3 months to become useful, tenured team members lose track of what the product actually does, and sales shows up to Fortune 500 meetings with last quarter's story. If we do this well, every new hire is impactful inside 30 days, the whole company understands the product and the positioning in real time, and Conveo keeps the quality bar of a 20-person team at 170 people. That is your job. As our Learning & Development Lead, you will own how Conveo learns, at the speed Conveo ships. You will design, run, and constantly rebuild the two learning systems that matter most right now: 1. Onboarding: how every new Conveo hire goes from "first day" to "fully productive" fast, consistently, and with a quality bar 2. Continuous enablement: how every existing team member stays current as product, positioning, and company evolve You are not building a traditional L&D function. You are building a modern, AI-powered, just-in-time learning system for a company that is literally changing under its own feet. This role sits at the intersection of: - Hypergrowth onboarding: the gateway every new hire passes through - Product and positioning enablement: the loop that keeps the whole org current - Operational excellence: systems and measurement, not "nice to have" workshops - Culture scaling: keeping Conveo's ambition, taste, and quality bar intact at 5x the team size This role is only for someone who sees L&D as the operating system of a fast-scaling company, not a cost center. YOUR MISSION BUILD THE WORLD-CLASS CONVEO ONBOARDING You own how every new Conveo hire starts: - A consistent, scalable pre-start + first-30-days + first-90-days program, customized per function (Engineering, Product, GTM, CS, Ops) - A clear definition of "fully productive" for each role, and the path to get there - Onboarding content that is AI-powered, self-serve, and constantly fresh - A buddy, mentor, and manager playbook so the experience doesn't depend on who your manager happens to be - A feedback loop that catches failing onboarding in week 1, not week 12 Your bar: every new hire is making real contributions inside 30 days, and says their onboarding was the best they've ever had. KEEP THE WHOLE COMPANY CURRENT ON PRODUCT AND POSITIONING The product ships major changes every 1-2 weeks. Positioning evolves every quarter. You build the enablement engine that keeps 150 people current without burning everyone out: - A weekly or bi-weekly "wh ... (truncated, view full listing at source)