Market Development Representative 1

About the job: The Red Hat Marketing team is looking for a Market Development Representative to join us in São Paulo, Brazil. In this role, you will identify sales opportunities within Red Hat’s technologies across key industry trends like infrastructure, cloud, storage, middleware, and mobile. You’ll use a consultative sales approach to qualify sales-ready opportunities, working closely with sales specialists and account managers of the mid-market and small and medium business (SMB) team. You’ll need to be able to understand complex business problems and industry trends and use this information to profile and tailor Red Hat’s value proposition when engaging with end users. As a Market Development Representative, you will collaborate with stakeholders from across Red Hat, including Marketing, Sales, and Partner teams. What you will do: Perform outbound calling activities to identify new sales opportunities across predefined solutions areas within the Red Hat portfolio Look for potential customers through a variety of techniques, including social media and other tools, to seek out new business opportunities Identify customer needs or requirements and align them with Red Hat’s solutions Ensure that outbound activity is in line with set targets and objectives Use concise messaging to target a variety of industry verticals and contacts Adjust activity and behavior based on pipeline coverage Ensure that customer relationship management (CRM) systems are maintained and updated Maintain an up-to-date knowledge of the industry and Red Hat’s competitive position within it Support team members and other associates Represent Red Hat to customers and customers to Red Hat in all sales-related matters Follow up on inbound marketing-generated leads to uncover customer challenges, qualify opportunities and set up Qualified Meetings with Account teams. Collaborate with Marketing and Sales on routine campaigns to leverage relevant content to follow up on marketing inbound leads. Implement prescribed prospecting techniques to generate interest in prospective customers. Develop a basic understanding of Red Hat's technology and product portfolio. Utilize all systems and tools (Salesforce, Outreach, 6Sense, etc.) to maintain accurate records of activities related to outreach on leads and contacts. Follow established processes and adhere to published SLAs for all tasks. What you will bring: Detailed knowledge of the sales cycle within an IT organizations’ structures and decision making process Knowledge of consultative sales techniques like cold calling and solutions selling Previous experience managing outbound and telesales activities Excellent written and verbal communication skills 1 year(s) of internal account management or business development experience Passion for datacenter, cloud, and middleware high-tech technology Ability to work on your own and as part of a team Comfortable presenting thoughts, ideas, and successes to the business Willingness and motivation to learn and progress in an innovative technology company Bachelor’s degree or relevant technical degree is a plus Fluent language skills in English Note: This role may come into contact with confidential or sensitive customer information requiring special treatment in accordance with Red Hat policies and applicable privacy laws. About Red Hat Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40 countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help s ... (truncated, view full listing at source)