Epic Orders Application Analyst

Job Description: The Epic Orders Application Analyst is responsible for providing technical support, configuration, and ongoing maintenance for assigned healthcare applications and related technologies throughout their full lifecycle. This includes application selection, implementation, optimization, support, archival, and decommissioning. The role may also manage small to mid-sized projects related to these applications and technologies. As required, the analyst maintains applicable certifications (e.g., Epic). This position performs essential functions independently under minimal supervision. The caregiver is expected to carry out standard duties with limited direction while exercising sound judgment and initiative. Schedule : Monday – Friday, 0800 – 1700 MT, On Call periodically. Essential Functions • Provides support to Stakeholders through analyzing and diagnosing problems to determine resolution • Gathers, validates, and translates technological requirements into design and development specification while providing product management • Configures, test, installs, implements, monitors, and maintains common and complex systems (applications, workflows, processes hardware, etc.) • Documents and recommends workflow changes and technical/functional designs needed to support the business requirements. • Partners with external vendors to support related third-party applications including integration/implementation, support, and troubleshooting • Solves common issues, incidents, and problems according to agreed upon service levels and according to department standards. • Serve as PM and complete PM functions for small to mid-size projects with multiple teams • Collaboratively works with peers, internal and external stakeholders, and vendors • Follows documentation and change management standards. • Participates in development of training and knowledge-based materials for use by peers, end-users, and other team members. • Configures and integrates electronic and mechanical hardware with software products to meet the functional criteria of client specifications • Develop and understands business reporting needs for end users • Participates in on-call and command center responsibilities, if applicable • Assists in developing and maintaining testing plans and scripts to verify system outputs and system integrity • Attends and participates in team, project and department meetings to increase awareness and information flow • Work with project requestor to complete the minimum viable product of a demand in ServiceHub • Request resources for projects and enhancement work using ServiceHub Resource Plan process Skills Proficiency in Microsoft Office Suite programs, Excel (pivot tables), Visio, Project, PowerPoint, Word Possesses in-depth business and application knowledge and experience Knowledge of system analysis and operating systems Skilled in assessing needs and determining through documentation what the best approach might be Skilled at problem definition and data collection by establishing facts, drawing valid conclusions Ability to read, analyze, and interpret general industry periodicals, professional journals, technical procedures, or governmental regulations Ability to write correspondence, and process documents Preferred Qualifications EDUCATION : Bachelor's degree is preferred in information technology, healthcare, business, or related field. Additional relevant experience may substitute for lack of education upon Supervisory and HR approval EXPERIENCE : Certified in EpicCare Inpatient Procedure Orders with at least two (2) years Epic build experience. Requirements • Operate computers and other IT equipment requiring the ability to move finger and hands • See and read computer monitors and documents • Remain sitting or standing for long periods of time to perform work Location: Key Bank Tower, Nevada Central Office, Peaks Regional Office Work City: Salt Lake City Work State: Utah ... (truncated, view full listing at source)