Director of Digital Ordering Sales

<div class="content-intro"><p><img style="display: none; max-width: 100%;" src="https://click.appcast.io/greenhouse-te8/a31.png?ent=34e=22630t=1701374353806" width="1px"> <img style="display: none; max-width: 100%;" src="https://track.jobadx.com/v1/i.gif?utm_pixel=224e990b-8ff4-4287-8d5d-2ff09647f181utm_ptz=ESTutm_rqt=track" alt="" width="1"></p></div><h2><strong>About the Team</strong></h2> <p>The DoorDash Commerce Platform Sales/GTM team is responsible for helping restaurants build their digital brand and grow their sales directly with customers. The team does this through scaling of our emerging suite of 1st Party eCommerce products spanning Online Ordering (Websites, Apps), white label Logistics (Drive On Demand), Restaurant Rewards, CRM, Brand Management, and several other emerging areas focused on helping merchants increase their take home profits. This team is responsible for winning new business from existing and new DoorDash partners, and partnering with our XFN teams in Product, Marketing, Strategy to drive success for merchants using DoorDash’s Commerce Platform.</p> <h2><strong>About the Role</strong></h2> <p>As the leader of Digital Ordering Sales, you own the sales performance that is the main input to our DoorDash Commerce Platform Revenue goals. You do this through hiring, developing, and performance managing great talent, building an inclusive and motivating work environment, and working with our SO and Product partners to build the optimal customer experience. You will oversee a leadership bench with multiple layers and support a rapidly growing team of specialized sales professionals and sales engineers. You will report to our Senior Director of SMB Restaurant Success in our SMB Sales organization. </p> <h2><strong>You’re excited about this opportunity because you will…</strong></h2> <ul> <li><strong>Build a high performing sales team. </strong>We are still early days in understanding and mapping how inputs translate to outputs. This Sales Director will investigate our sales math, ringfence efforts to learn more and quickly about what the most effective sales tactics are at each stage of the funnel, and scale learnings and performance quickly through their ranks. </li> <li><strong>Learn from the front to enhance our customers’ and employees’ experiences. </strong>While guiding across several functions, our leaders remain as customer obsessed as our front line sellers. The Director of Digital Ordering Sales will leverage their own learnings from conversations with merchants as well as scaled learnings from their team to build better processes and programs that help make our merchants’ and peoples’ lives easier.</li> <li data-prosemirror-content-type="node" data-prosemirror-node-name="heading" data-prosemirror-node-block="true" data-pm-slice="0 0 []"><strong>Lead the GTM for a top company priority. </strong>DoorDash built our lead in restaurant selection through a cohesive and scaled sales effort. As more merchants join our Marketplace, our opportunity to grow our Platform business grows too. This role will lead the charge in new Platform adoption growth within our existing base of SMB restaurants. </li> <li data-prosemirror-content-type="node" data-prosemirror-node-name="heading" data-prosemirror-node-block="true" data-pm-slice="0 0 []"><strong>Partner with our GMs and Product team to elevate our offering. </strong>To win the next tier of SMBs we must evolve our service. This role will harness their team’s conversations and technology to give voice to the customer with our General Management and Product teams. </li> <li data-prosemirror-content-type="node" data-prosemirror-node-name="heading" data-prosemirror-node-block="true" data-pm-slice="0 0 []"><strong>See around corners for the team. </strong>Whether planning for the next quarter, for the next year with new products, or for several years down with new organizations, this role will be responsible for shepherding our Platform Account Development team into ... (truncated, view full listing at source)