Job Description
<div class="content-intro"><p><img style="display: none; max-width: 100%;" src="https://click.appcast.io/greenhouse-te8/a31.png?ent=34e=22630t=1701374353806" width="1px"> <img style="display: none; max-width: 100%;" src="https://track.jobadx.com/v1/i.gif?utm_pixel=224e990b-8ff4-4287-8d5d-2ff09647f181utm_ptz=ESTutm_rqt=track" alt="" width="1"></p></div><h2><strong>About the Role</strong></h2>
<p>DoorDash is building an internal supply chain service that will support multiple organizations across the company—including IT, Merchant Operations, Engineering, and more. This centralized operation will bring greater control, efficiency, and scalability to how devices and technology assets are procured, stored, provisioned, and deployed.</p>
<p>The <strong>Supply Chain Manager</strong> will play a critical role in leading the day-to-day operations of this function, managing internal partnerships, and driving continuous improvement to ensure the service meets evolving business needs.</p>
<h2><strong>Key Responsibilities</strong></h2>
<ul>
<li><strong>Operational Leadership</strong><strong><br></strong> Oversee the daily execution of all supply chain functions, including procurement, inbound and outbound logistics, warehousing, provisioning, and device deployment. Develop and maintain standard operating procedures (SOPs) to ensure consistency, compliance, and operational excellence across all service lines. Monitor warehouse performance, ensure adequate staffing coverage, and lead problem resolution when disruptions occur.<br><br></li>
<li><strong>Stakeholder Partnership</strong><strong><br></strong> Act as the primary interface between the supply chain operation and internal organizations (such as IT, Merchant Operations, Wolt, Finance, HR, and Engineering). Gather business requirements, translate them into operational plans, and ensure each partner’s needs are met with clear SLAs and measurable outcomes. Regularly communicate service updates, performance metrics, and improvement opportunities to stakeholders.<br><br></li>
<li><strong>Process Optimization</strong><strong><br></strong> Evaluate current workflows to identify inefficiencies and implement process enhancements that reduce lead times, improve order accuracy, and lower operational costs. Leverage technology tools such as asset management systems (AMS), ERP integrations, and analytics dashboards to streamline processes and support data-driven decision-making.<br><br></li>
<li><strong>Vendor and Partner Management</strong><strong><br></strong> Collaborate with third-party logistics providers (3PLs), refurbishers, and equipment suppliers to maintain consistent service delivery. Negotiate contracts and performance terms to ensure alignment with DoorDash’s standards and financial objectives. Monitor vendor performance against KPIs and take corrective action where necessary.<br><br></li>
<li><strong>Inventory and Asset Management</strong><strong><br></strong> Maintain optimal inventory levels to balance demand with cost efficiency. Develop and manage forecasting models that account for historical usage, lead times, and business growth projections. Ensure all device movements and transactions are accurately reflected in the asset management system to support audit readiness and lifecycle tracking.<br><br></li>
<li><strong>Data, Reporting, and Analysis</strong><strong><br></strong> Build and maintain key operational dashboards and performance reports that provide visibility into fulfillment accuracy, service levels, cost savings, and throughput. Use these insights to identify trends, predict bottlenecks, and proactively drive improvements. Present data-driven recommendations to leadership and partner teams.<br><br></li>
<li><strong>Scalability and Expansion Planning</strong><strong><br></strong> Develop repeatable frameworks that allow the internal supply chain model to scale across new regions and support additional business units. Partner with global teams to document best practices ... (truncated, view full listing at source)