Job Description
<div class="content-intro"><p><img style="display: none; max-width: 100%;" src="https://click.appcast.io/greenhouse-te8/a31.png?ent=34e=22630t=1701374353806" width="1px"> <img style="display: none; max-width: 100%;" src="https://track.jobadx.com/v1/i.gif?utm_pixel=224e990b-8ff4-4287-8d5d-2ff09647f181utm_ptz=ESTutm_rqt=track" alt="" width="1"></p></div><h2><strong>About the Team</strong></h2>
<p>The People Technology Product team builds the internal products and frameworks that power every employee’s journey at DoorDash, Wolt, and Deliveroo globally. We design experiences that help candidates get hired, employees grow, managers develop their teams, and People teams operate efficiently — all within a hybrid ecosystem of custom-built applications and best-in-class SaaS tools.</p>
<p>Our work spans the full candidate and employee lifecycle — from recruiting and onboarding to learning, performance, compensation, employee support, and offboarding. Our north star is to create a connected, intelligent, and intuitive experience for every person who interacts with DoorDash’s People systems.</p>
<p>We partner closely with Engineering, People/HR, IT, and Analytics to build an operating system for how work gets done — one that blends human-centered design, automation, and AI to deliver fast, reliable, and delightful experiences.</p>
<h2><strong>About the Role</strong></h2>
<p>We’re looking for a <strong>Staff Product (UX) Designer</strong> to design the future of how employees, managers, and People teams interact with DoorDash’s technology. As our sole designer, you’ll own the end-to-end design and research strategy for key experiences across hiring, onboarding, talent management/growth, compensation, and service delivery — spanning multiple user groups (employees, managers, recruiters, People Business Partners, Comp Partners, and HR Operations). You’ll own both user experience design as well as user experience research; your design focus will primarily be on our custom-built applications and you’ll also conduct research across our full portfolio.</p>
<p>This is a foundational, critical role that blends <strong>research, systems design thinking, and interaction design</strong>. You’ll uncover user needs, define information architecture across our hybrid stack, and design intuitive, scalable interfaces that make complex systems feel effortless. You’ll also shape the design principles and frameworks that will guide our evolution from tools to experiences — contributing directly to DoorDash’s long-term People Product vision, affecting tens of thousands of employees’ career development.</p>
<h2><strong>What You’ll Own</strong></h2>
<ul>
<li><strong>End-to-End Experience Design:</strong> Lead design across the candidate, employee, manager, and People team journeys — from discovery and mapping to prototyping and validation — ensuring experiences are cohesive across 1P and 3P systems.</li>
<li><strong>User Research and Insights:</strong> Conduct qualitative and quantitative research to uncover user needs, pain points, and mental models. Translate findings into actionable insights and design opportunities.</li>
<li><strong>Information Architecture:</strong> Define navigation, structure, and interaction models that unify the employee experience across multiple systems (Workday, Greenhouse, our manager hub, and our employee AI assistant, etc.).</li>
<li><strong>Prototyping and Testing:</strong> Rapidly prototype and validate concepts with users and stakeholders; partner with Engineering to bring designs to life through iterative testing and refinement.</li>
<li><strong>Design Systems and Standards:</strong> Help establish a People Product design system that ensures consistency, accessibility, and scalability across all People-facing tools.</li>
<li><strong>Cross-Functional Collaboration:</strong> Partner with Product Managers, Engineers, and People Team Centers of Excellence to align design decisions with user needs, business objectives, system cons ... (truncated, view full listing at source)