Staff Technical Program Manager - Operations, Autonomy & Robotics

<div class="content-intro"><p><img style="display: none; max-width: 100%;" src="https://click.appcast.io/greenhouse-te8/a31.png?ent=34e=22630t=1701374353806" width="1px"> <img style="display: none; max-width: 100%;" src="https://track.jobadx.com/v1/i.gif?utm_pixel=224e990b-8ff4-4287-8d5d-2ff09647f181utm_ptz=ESTutm_rqt=track" alt="" width="1"></p></div><h2><strong>About the Team</strong></h2> <p>DoorDash Labs is a team within DoorDash building autonomous delivery robots and other autonomy solutions from the ground up for DoorDash's core delivery platform. If you have a passion for applying autonomy and robotics in a service used by millions of people daily, then we want to talk to you!</p> <h2><strong>About the Role</strong></h2> <p>As the Technical Program Manager at DoorDash Labs you will play a central role within the robot operations team at DoorDash Labs as we scale and optimize last-mile deliveries using autonomy.</p> <p>You will report to the manager of our growing Technical Program Management team and will interface with operations, hardware, service, software, autonomy, safety and testing teams on a daily basis. This role is an on-site role and requires being at our Phoenix offices 5 days per week, and will include occasional travel to our SF Bay Area locations.</p> <h2><strong>You're excited about this opportunity because you will…</strong></h2> <ul> <li>Join DoorDash, a hugely successful logistics technology company</li> <li>Use your deep technical and data analytics skills to investigate robot fleet health and operational issues</li> <li>Initiate and drive software and hardware improvements to our delivery robot fleet and associated operations</li> <li>Work closely with members of our operations teams in the Phoenix area on a daily basis to understand pain points and opportunities for improvement</li> <li>Engage cross functionally with Hardware, Software, Firmware, Controls, Devops, Release Management and Operations</li> <li>Drive process improvements across engineering and operations</li> </ul> <h2><strong>We're excited about you because you have… </strong></h2> <ul> <li><em>A Bachelor’s Degree in a technical field</em></li> <li>6+ years of industry experience working in technical program management, ideally for an AV company</li> <li>Excellent written and verbal communication skills and attention to details </li> <li>A track record of managing complex, cross-functional projects and programs in a highly dynamic environment</li> <li>A proven ability to mine and use data to drive technical analysis</li> <li>The desire to embrace ambiguity and the ability to organize disparate ideas into a cohesive plan</li> <li>A working understanding of autonomy concepts and AV testing procedures</li> <li>Quantitative reasoning math skills required </li> <li>Strong familiarity with program management tools, such as </li> <ul> <li>Jira</li> <li>Confluence</li> <li>Smartsheet/MS Project</li> <li>Google Workplace applications</li> </ul> </ul> <p> </p> <p style="font-weight: 500;">Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only</p> <p>We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using <a href="https://getcovey.com/product/covey-scout-inbound">Covey Scout for Inbound</a> from August 21, 2023, through December 21, 2023, and resumed using <a href="https://getcovey.com/product/covey-scout-inbound">Covey Scout for Inbound</a> again on June 29, 2024.</p> <p>The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: <a style="text-decoration: underline;" href="https://getcovey.com/nyc-local-law-144">Covey</a></p><div class="content-conclusion"><h2>About DoorDash</h2> <p>At DoorDash, our mission to empower local economies shapes how our te ... (truncated, view full listing at source)