Principal HR Business Partner, Operations

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.About the Role:Hims & Hers is scaling its Operations network, and the People model that supports it is still being built. As our footprint expands, we have an opportunity to define how talent strategy, organizational design, and leadership capability scale in a way that enables operational excellence.We’re hiring a Principal HR Business Partner, Operations to build and lead this evolution.This is a Director-level individual contributor role with enterprise impact. This role is not about maintaining an existing structure. It is about building one. You will define standards, establish decision principles, and design operating mechanisms that align central leaders and site HR partners. You will connect talent strategy to operational performance, ensuring the organization is structured and staffed to meet quality, capacity, and scalability goals.Success requires strong judgment, analytical rigor, and the ability to influence without authority. You will operate in ambiguity, make complex tradeoffs visible, and build practical systems that leaders rely on.You Will:Drive the People strategy for central Operations functions operating across the networkPartner with senior leaders to design scalable organizational structures aligned to business strategyBuild and implement workforce planning frameworks that anticipate growth, capability gaps, and succession needsEstablish clear standards and decision principles for people-related matters across OperationsUse workforce data and talent insights to inform organizational and talent decisionsLead cross-functional, network-wide talent initiatives in partnership with R&D, Quality, and People COEsCoach senior leaders on organizational effectiveness, succession planning, and leadership capabilityIdentify systemic talent risks and design practical, durable solutionsCreate alignment and consistency across sites while accounting for operational realitiesWilliness to travel up to 15%You Have:12+ years of progressive HR experience, including senior HRBP partnership in operational or complex environmentsBachelor’s degree or equivalent practical experienceExperience building or redefining the People strategy within a scaling organizationStrong capability in organizational design and workforce planning at the functional or enterprise scaleDemonstrated experience influencing senior leaders and shaping strategy without direct authorityExperience using data and talent insights to drive people decisionsSound judgment in complex organizational and employee mattersComfort operating in ambiguity and building structure where it does not yet existOur Benefits (there are more but here are some highlights):Competitive salary & equity compensation for full-time rolesUnlimited PTO, company holidays, and quarterly mental health daysComprehensive health benefits including medical, dental & vision, and parental leaveEmployee Stock Purchase Program (ESPP)401k benefits with employer matching contributionOffsite team retreatsWe are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a stron ... (truncated, view full listing at source)