Manager, Account Manager

<div class="content-intro"><p>From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.</p></div><p><span style="font-size: 10pt;"><strong>About the Role</strong></span></p> <p><span style="font-size: 10pt;">The Manager of Account Management leads a team responsible for owning and growing revenue across an existing customer base. This role is accountable for net revenue retention, including upsell, cross-sell, renewals, and accurate forecasting, while ensuring customers expand their usage in line with business value.</span></p> <p><span style="font-size: 10pt;">This leader ensures the team executes a scalable, data-driven commercial motion, balancing strong customer relationships with disciplined pipeline management, forecasting rigor, and predictable revenue outcomes.</span></p> <p><span style="font-size: 10pt;">This is a full-time, hybrid position based out of our Oakland, CA, or Denver, CO offices. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.</span></p> <p><span style="font-size: 10pt;"><strong>Technologies You’ll Use</strong></span></p> <p><span style="font-size: 10pt;">Catalyst, Outreach, Salesforce, Slack, Looker, Sigma</span></p> <p><span style="font-size: 10pt;"><strong>What You’ll Do</strong></span></p> <ul> <li style="font-size: 10pt;"> <p><span style="font-size: 10pt;">Lead, coach, and develop a team of Account Managers responsible for renewals, expansions, and revenue growth.</span></p> </li> <li style="font-size: 10pt;"> <p><span style="font-size: 10pt;">Own team performance against revenue targets, including consumption growth, upsell, cross-sell, and renewal outcomes.</span></p> </li> <li style="font-size: 10pt;"> <p><span style="font-size: 10pt;">Establish and enforce forecasting discipline, ensuring accuracy across pipeline, renewals, and expansion revenue.</span></p> </li> <li style="font-size: 10pt;"> <p><span style="font-size: 10pt;">Drive consistent account planning and expansion strategies aligned to customer usage patterns and value realization.</span></p> </li> <li style="font-size: 10pt;"> <p><span style="font-size: 10pt;">Partner cross-functionally with Customer Success, Marketing, RevEx, Deal Desk, and Product to ensure seamless execution across the customer lifecycle.</span></p> </li> <li style="font-size: 10pt;"> <p><span style="font-size: 10pt;">Inspect pipeline health, deal quality, and renewal readiness; proactively address risk and slippage.</span></p> </li> <li style="font-size: 10pt;"> <p><span style="font-size: 10pt;">Optimize processes, tools, and operating cadence to support efficiency in a high-volume, high-growth environment.</span></p> </li> </ul> <p><span style="font-size: 10pt;"><strong>Skills We’re Looking For</strong></span></p> <ul> <li style="font-size: 10pt;"> <p><span style="font-size: 10pt;">5+ years of experience in SaaS account management, sales, or revenue leadership, with prior people management experience preferred.</span></p> </li> <li style="font-size: 10pt;"> <p><span style="font-size: 10pt;">Proven success owning revenue in a consumption or usage-based pricing model.</span></p> </li> <li style="font-size: 10pt;"> <p><span style="font-size: 10pt;">Strong command of forecasting methodologies, pipeline inspection, and revenue analytics.</span></p> </li> <li style="font-size: 10pt;"> <p><span style="font-size: 10pt;">Demonstrated ability to coach teams on commercial strategy, negotiation, and value-based selling.</span></p> </li> <li style="font-size: 10pt;"> <p><span style="font-size: 10pt;">Excellent cross-functional collaboration and executi ... (truncated, view full listing at source)