Principal Technical Program Manager

Toast
Remote USPosted 24 February 2026

Job Description

<p>Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.</p> <div class="p" data-block="true" data-editor="dr7ne" data-offset-key="471so-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="471so-0-0"><span data-offset-key="471so-0-0"><span data-text="true">Toast is looking for a seasoned Principal Technical Program Manager (TPM) to drive and enhance the efficiency, execution, and cross-functional alignment of large, complex RD initiatives. As a Principal TPM, you will play a pivotal role in shaping program strategies, establishing best practices, and delivering high-impact projects that align with our product and business technology objectives. This role demands a blend of strategic vision, technical expertise, and hands-on program management, empowering teams to deliver on Toast’s ambitious </span></span><span id="popover-trigger-:r10j:" class="chakra-text css-cua023"><span data-offset-key="471so-1-0"><span data-text="true">roadmap</span></span></span><span data-offset-key="471so-2-0"><span data-text="true">.</span></span></div> </div> <div class="p" data-block="true" data-editor="dr7ne" data-offset-key="9psd8-0-0"> </div> <div class="p" data-block="true" data-editor="dr7ne" data-offset-key="9psd8-0-0">Specifically, this role will focus on providing technical program management support for some of our most complex infrastructure initiatives, working with many teams across Toast. In the future, this role may take on additional responsibilities and programs across the other businesses at Toast.</div> <p><strong>A day in the life (Responsibilities) </strong></p> <ul class="public-DraftStyleDefault-ul" data-offset-key="3ctkd-0-0"> <li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="dr7ne" data-offset-key="3ctkd-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="3ctkd-0-0"><span id="popover-trigger-:r10l:" class="chakra-text css-bcri66"><span data-offset-key="3ctkd-0-0"><span data-text="true">Execution Excellence: </span></span><span data-offset-key="3ctkd-0-1"><span data-text="true">Drive execution for major cross-functional programs, ensuring timely, high-quality delivery.</span></span></span><span data-offset-key="3ctkd-1-0"><span data-text="true"> Employ advanced forecasting, risk management, and intake strategies to mitigate potential delays and dependencies.</span></span></div> </li> <li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="dr7ne" data-offset-key="fcjpi-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="fcjpi-0-0"><span data-offset-key="fcjpi-0-0"><span data-text="true">Diving Deep: </span></span><span data-offset-key="fcjpi-0-1"><span data-text="true">Quickly understand the scope, requirements, and risks associated with new and existing programs. Be ready to dive deep into technical and operational details, rapidly get up to </span></span><span id="popover-trigger-:r10n:" class="chakra-text css-1j6t0d7"><span data-offset-key="fcjpi-1-0"><span data-text="true">speed</span></span></span><span data-offset-key="fcjpi-2-0"><span data-text="true">, and identify and mitigate potential risks to ensure smooth program execution; all while being able to keep the big picture in mind.</span></span></div> </li> <li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="dr7ne" data-offset-key="5hako-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="5hako-0-0"><span id="popover-trigger-:r10p:" class="chakra ... (truncated, view full listing at source)
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