Senior Software Engineer II, Caper

<div class="content-intro"><p><strong>We're transforming the grocery industry</strong></p> <p><span class="im">At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.</span></p> <p>Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.</p> <p><strong>Instacart is a Flex First team </strong></p> <p>There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://instacart.careers/remote/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/source=gmailust=1651869232122000usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></p></div><p><strong>Overview</strong></p> <p>As a Senior Software Engineer on the Caper Support and Tooling team, you will lead the design and development of a next‑generation tooling platform that empowers both internal teams and retailer teams to work smarter, faster, and more efficiently. You’ll drive the architecture and implementation of systems that enable intelligent demo workflows, AI‑powered insights into customer shopping behavior, automated feedback loops, and robust full‑stack data exploration tools for our retail partners.</p> <p>This role combines hands‑on technical depth, end‑to‑end system ownership, product thinking, and mentorship. You’ll work closely with engineering, product, design, AI/ML experts, BD teams, and retailer partners to define and deliver high‑impact software that accelerates Caper’s growth and strengthens our ecosystem.</p> <p>Caper tooling spans web applications, backend services, data infrastructure, AI‑driven insights, and tools that integrate closely with our smart cart hardware. You will help set the technical direction for these systems and build a cohesive platform that improves collaboration, increases operational efficiency, and empowers retailers with powerful data and analytics.</p> <p><strong>About the Job</strong></p> <ul> <li>Design, build, and own robust internal tools that streamline collaboration across BD, engineering, project launch, and product teams, including an intelligent demo platform and workflow automation for the Caper smart cart experience.</li> <li>Architect end‑to‑end systems that leverage AI to analyze user behavior during shopping sessions, identify friction points, and feed insights into automated feedback loops that accelerate product and feature development.</li> <li>Develop retailer‑facing applications that provide advanced reporting, actionable analytics, and intuitive dashboards that combine software signals with hardware telemetry.</li> <li>Partner with cross‑functional teams to translate ambiguous product requirements into scalable technical solutions that significantly improve team efficiency and operational effectiveness.</li> <li>Drive technical strategy, influence roadmap decisions, and ensure system reliability, scalability, and long‑term maintainability.</li> <li>Collaborate closely with data engineering, AI/ML, and hardware teams to build unified, intelligent platforms that seamlessly bridge software and physical devices.</li> <li>Provide mentorship and guidance to engineers, fostering a culture of technical excellence, s ... (truncated, view full listing at source)