Professional Services Consultant, Network Services

<div class="content-intro"><div><strong>About Us</strong></div> <div> <p>At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. </p> <p><span style="font-weight: 400;">We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! </span></p> </div></div><p><strong>Available Locations: <span style="font-size: 13px;">Atlanta, GA, Austin, TX, Denver, CO, New York, NY, Washington, DC</span></strong></p> <p><strong>About the role:</strong></p> <p>Cloudflare provides consultative and hands-on-keyboard implementation and migration services for enterprise customers. As a Professional Services Consultant for Network Services, you are an individual contributor working in the post-sales landscape, responsible for the technical execution of solutions and guidance to our customers to get the most value possible from their Cloudflare investment. You are a security expert and have experience with ZTNA, Data Loss Prevention, Email security, CASB, SASE.</p> <p>This position has working hours Monday to Friday 09:00 a.m. to 06:00 p.m. Occasionally, we support our customers during the weekends for specific changes that need to be done outside of their business hours. Travel is expected <10%.</p> <p>We are seeking a highly motivated and experienced Professional Services Consultant for Network Services to join our growing team.</p> <p><strong>What you will do:</strong></p> <ul> <li>Act as a Product Manager of Professional Services, specifically in Network Services.</li> <li>Prioritizes and executes on building offerings based on alignment with strategic vision.</li> <li>Review information gathered by PS Leaders and Consultants to understand offering value propositions.</li> <li>Execute on building PS offerings based on direction from Leadership.</li> <li>Builds sales collateral, scoping guidelines, project plans, delivery kits/accelerators.</li> <li>Lead efforts to create and maintain selling and delivery enablement.</li> <li>Creates service offerings that are in-line with quick wins.</li> <li>Focuses on a-la-carte add-on services and packaged services targeting different customer profiles, e.g., Mid-Market, Enterprise, etc.</li> <li>Demonstrates good communication skills across the PS organization (Delivery Leaders, Engagement Management, Consulting Delivery) and Customer Success team.</li> <li>Own and launch internal and external marketing campaigns (e.g. blog posts, videos, webinars, internal enablement, presentation on worldwide field calls, regional leader calls, etc.) about new or improved offerings.</li> <li>Drive the team's comprehensive understanding of Cloudflare's platform and capabilities, including configuration, optimization, and troubleshooting, ensuring collective expertise within the practice.</li> </ul> <p><strong>Experience might include a combination of the skills below:</strong></p> <ul> <li>Bachelor's degree in Business, Information Tec ... (truncated, view full listing at source)