Senior Cloudflare One Specialist Solutions Engineer, US East

<div class="content-intro"><div><strong>About Us</strong></div> <div> <p>At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. </p> <p><span style="font-weight: 400;">We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! </span></p> </div></div><h3><strong>Available Location: US East</strong></h3> <h3><strong>About the Department</strong></h3> <p>The Solutions Engineering team at Cloudflare is a group of trusted technical advisors who partner with our customers to solve their most complex security and performance challenges. We work hand-in-hand with the sales organization to navigate the entire customer journey, from initial discovery and solution design to proof-of-concept and implementation. We are passionate about technology and dedicated to helping our customers understand and leverage the full power of Cloudflare's global network to achieve their business critical objectives.</p> <h3><strong>About the Role</strong></h3> <p>As a Senior Solutions Engineer Specialist, you will be a pivotal technical expert and strategic advisor, focusing on the Cloudflare One product suite. You will partner with our sales team and engage directly with our customers to architect and demonstrate how our Zero Trust and SASE solutions can solve their unique security, performance, and reliability needs. Additionally, you will work with our Partners and Partner team to grow and expand Cloudflare’s mindshare with our partner community. Your expertise will be crucial in guiding prospects through complex technical evaluations, ensuring they have the confidence to adopt Cloudflare as a core component of their IT and security infrastructure.</p> <p>This role requires a blend of deep technical curiosity, strong communication skills, and a genuine passion for helping customers transform their network and security architecture.</p> <h3><strong>Responsibilities</strong></h3> <ul> <li><strong>Serve as a trusted technical advisor</strong> to our customers, helping them architect the optimal solution for their business needs using the Cloudflare One product suite.</li> <li><strong>Guide qualified prospects</strong> through the solution design and proof-of-concept stages, effectively demonstrating the key capabilities and value of the Cloudflare One portfolio.</li> <li><strong>Collaborate with sales partners</strong> to consistently achieve pipeline generation and revenue goals.</li> <li><strong>Analyze customer IT landscapes</strong> and security requirements to develop robust architectures that support their strategic objectives.</li> <li><strong>Clearly articulate the benefits</strong> and technical differentiators of the Cloudflare One product portfolio against competing solutions.</li> <li><strong>Enhance customer retention</strong> by identifying, capturing, and communicating product gaps or feature requests to internal product and engineering teams.</li ... (truncated, view full listing at source)