Senior Product Operations Analyst

<div class="content-intro"><div><strong>About Us</strong></div> <div> <p>At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. </p> <p><span style="font-weight: 400;">We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! </span></p> </div></div><p><strong>Available Locations: Austin - TX, Lisbon - Portugal, London - United Kingdom</strong></p> <h3><strong>About the role</strong></h3> <p>The Product Operations team partners directly with our Product organization to drive programs and systems that deliver value to customers, remove friction and bottlenecks, streamline workflows, and arming leadership with insights to scale decision-making and impact. </p> <h4>We are looking for a Senior Product Operations Analyst who combines business acumen with the technical expertise to follow through from ideation to implementation. You will help our product organization, diagnosing inefficiencies, architecting better workflows and systems, and building the visualizations that help our Product Managers and executive leaders make better decisions faster.</h4> <p>Reporting to the Senior Director of Product Operations, this role is key to improve the operational rigor and excellence. You will help turn raw inputs into actionable insights that drive product strategy, go-to-market interlock, business performance, and customer satisfaction of our products. You will help build the tools and AI capabilities that generate these artifacts automatically. Instead of manually creating reports and artifacts, you will build self-service systems and automated workflows that allow the organization to access insights instantly.</p> <p> </p> <p>This role orchestrates activities across the entire lifecycle of our product, including: </p> <ul> <li>Act as a strategic partner for leaders within the Product organization, translating business goals into concrete technical requirements and operational self-service tooling that track progress and drive their business forward. </li> <li><strong>Build automations and workflows that reduce manual work and power our planning rhythm, roadmapping, and launch readiness. Know when to leverage LLMs, AI agents, workflow automation, and dynamic data integration. </strong></li> </ul> <ul> <li>Identify operational bottlenecks and rapidly build solutions to remove them, whether that’s a scripted workflow, dynamic integration into a system, or an AI-driven process.</li> <li>Engage cross-functionally with engineering, support, customer success, support, marketing, legal, pricing, product marketing, solutions engineering, and sales.</li> </ul> <h3><strong>About the Department</strong></h3> <p>The Product organization is made up of Product Managers who love to learn, collaborate, and solve large-scale problems. We believe that operational excellence isn't about bureaucracy; it's about removing obstacles so our teams can innovate faster. ... (truncated, view full listing at source)