Senior Salesforce Business Systems Analyst

<div class="content-intro"><div><strong>About Us</strong></div> <div> <p>At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. </p> <p><span style="font-weight: 400;">We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! </span></p> </div></div><p><strong>Available Locations: Austin, US, New York, US</strong></p> <p><strong>About the role</strong></p> <p>The GTM Enterprise Applications is looking for a seasoned and certified Senior Salesforce Business Systems Analyst (BSA) to join our team and serve as a key techno-functional bridge between our Salesforce engineering team and our business stakeholders. The role of Senior Salesforce BSA entails utilizing the candidate's deep understanding of Sales and Marketing business processes to gather and evaluate user requirements, with the aim of providing comprehensive technology solutions that align with the business objectives of the revenue teams at Cloudflare. As a valued member of the core team, your responsibilities will involve document, synthesize requirements, solution design, development, and upkeep of the Salesforce platform and its associated technologies for the IT - GTM Enterprise Application’s department.</p> <p><strong>Key responsibilities</strong></p> <ul> <li>Manage Sales and Marketing technology projects and related impacts on GTM systems: developing requirements, designing functional solutions, prototypes facilitate solution documentations. Ensure projects are completed with agreed upon scope, on time.</li> <li>Collaborate with business partners to establish and document user stories, current and desired business processes, and functional requirements.</li> <li>Deep experience in Solution design of Campaign to Order processes, Lead Generation and Management, Campaign attribution tracking, Sales Path/Process management.</li> <li>Advance understanding of Salesforce automations such as Flow and overall point to click platform capabilities, Hands-on exposure related to Salesforce platform configurations with clear vision on how to design solutions for complex business use cases.</li> <li>Effectively convey business requirements to technical teams to facilitate custom development and Unit and Smoke testing.</li> <li>Contribute to cross-functional projects involving technical development, including Salesforce integration with native or 3rd 4th party applications.</li> <li>Foster collaboration with other Business Systems Analysts to review and identify overlaps in requirements internally with other BSA’s, and propose relevant technical solutions.</li> <li>Be a trusted advisor and consultant to the business stakeholders and make recommendations for improvements to systems and processes to make processes and workflows more efficient and automated.</li> <li>Create, maintain, and prioritize the Jira backlog according to business value through the life of the projects.</li> <li>A ... (truncated, view full listing at source)