Systems Engineer, Metrics and Alerting

<div class="content-intro"><div><strong>About Us</strong></div> <div> <p>At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. </p> <p><span style="font-weight: 400;">We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! </span></p> </div></div><p><span style="font-size: 12pt;"><strong>Available Locations: London or Lisbon </strong></span></p> <p><span style="font-size: 12pt;"><strong>About the Department</strong></span></p> <p><span style="font-size: 12pt;">Production Engineering is responsible for the world’s most reliable, observable, performant, and safe network ecosystem. Our customers rely on our products and systems to safely modify, troubleshoot, and release products without external impact.</span></p> <p><span style="font-size: 12pt;">Our external customers rely on us to provide seamless and predictable incident, traffic, policy management, resulting in the fastest and safest network services in the world.</span></p> <p><span style="font-size: 12pt;">We are accountable for the overall performance of internal and external facing services, guiding our product teams to optimal configurations and maximum efficiency. From the moment that a packet enters the Cloudflare ecosystem, we know exactly what its expected purpose and behaviour is and we are capable of determining and exposing anomalous behaviour.</span></p> <p><span style="font-size: 12pt;">The Cloudflare network makes it possible to solve challenges at massive scale and efficiency which would be impossible for almost any other organization.</span></p> <h2><span style="font-size: 12pt;">About the Team</span></h2> <p><span style="font-size: 12pt;">This role is for the internal Observability Team, responsible for the observability platform and stack to make our engineering teams productive. This includes (but is not limited to) areas like metrics, alerting, error tracking, logging, tracing, and more.</span></p> <h2><span style="font-size: 12pt;">In this role, you can expect to:</span></h2> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Design, deliver, and operate software and a platform that progresses Cloudflare's Observability competency</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Solve scaling bottlenecks in critical services in our Metrics Alerting pipeline</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Work on highly distributed and scalable systems</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Participate in the constant cycle of knowledge sharing and mentoring</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Participate in the global on-call rotation for the services your team owns</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Research and introduce cutting-edge technologies</span></li> <li style="font-size: 12pt;"><s ... (truncated, view full listing at source)