Technical Writer Intern

<div class="content-intro"><div><strong>About Us</strong></div> <div> <p>At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. </p> <p><span style="font-weight: 400;">We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! </span></p> </div></div><p><strong>Available Locations: </strong>Austin</p> <h4><strong>About the Role</strong></h4> <p>Cloudflare is looking for technical writing interns currently pursuing a degree to join the Product Content Experience (PCX) team and support product content creation. As a tech writing intern, you will partner with engineers, product managers, customer-facing teams, and other PCX writers to develop and improve content. You will be the first to explain new products and features, impacting and influencing the content experience of a product used by millions of people daily. You will work alongside and learn from a team recently recognized for delivering the Best Unified Enterprise Dev Portal at the 2025 DevPortal Awards. If you are excited to work with an audience ranging from Wordpress bloggers to development teams at Fortune 100 companies, come help us make the Internet better!</p> <h4><strong>Responsibilities</strong></h4> <ul> <li>Create and edit product documentation according to company guidelines, varying from support content to product and developer documentation.</li> <li>Collaborate with content experts and project managers to distill complex, broad concepts about products into usable and accurate documentation. </li> <li>Work closely with a variety of product, engineering, and customer-facing teams to document how to use new product features to both technical and non-technical users.</li> <li>Work independently and manage multiple simultaneous projects.</li> <li>Own, create, and help manage all product and support content.</li> </ul> <h4><strong>Requirements</strong></h4> <ul> <li>Currently pursuing a degree in English, Technical Communication, or another major with a writing-intensive component and/or a technology emphasis </li> <li>Strong verbal, written, and interpersonal communication skills - must provide samples of excellent writing skills</li> <ul> <li>Samples should be 500-1,000 words in length, and at least one sample should be a technical procedure</li> <li>Coursework or original content is totally fine</li> </ul> <li>Ability to commit to a minimum 12 week summer internship.</li> <li>In office 3-5 days a week in Austin, TX.</li> <li>Interest in technical subject matter and a career in technical writing</li> <li>Knack for conducting research, asking questions, and getting into the details</li> </ul> <h4><strong>Bonus Points</strong></h4> <ul> <li>Experience writing for technical or general audiences; for example, writing for a student newspaper or creating content for your school’s IT help desk</li> <li>Experience with multimedia and graphic design</li> <li>Familiarity with ... (truncated, view full listing at source)