Trust & Safety - Senior Threat Investigations Analyst

<div class="content-intro"><div><strong>About Us</strong></div> <div> <p>At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. </p> <p><span style="font-weight: 400;">We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! </span></p> </div></div><p><strong>Location: Lisbon</strong><br><br>We are looking for a Senior Threat Investigator on Cloudflare’s Trust and Safety team. If you’re passionate about making the web safer, have extensive experience investigating, and building things that benefit others, are driven to execute at warp-speed, like solving problems yourself and enabling technical teams to be productive and move quickly, we’d love to talk.</p> <p>In this role, you’ll <strong>perform investigations, assist in maintaining systems, plan requirements, identify risks, and communicate clearly with project stakeholders</strong>. You will <strong>coordinate closely with our engineering teams on tooling gaps and requirements, and the best place for existing tooling to live.</strong> You’ll learn and grow alongside talented teammates who share your attention to detail and appetite for problem-solving. Passion for Trust Safety or Information Security, and a track record of successfully managing the delivery of complete technical projects is a requirement.</p> <p> </p> <p><strong>Responsibilities</strong><strong>: </strong></p> <ul> <li>Conducting threat investigations related to potential misuse of Cloudflare’s platform.</li> <li>Analyze external abuse trends to provide actionable insights that guide the priorities and investments of the Trust Safety and Cloudforce One teams. </li> <li>Maintain existing systems that are owned by Trust Safety.</li> <li>Contribute to the achievement of success metrics by ensuring coverage of platform abuse, delivering actionable intelligence reports, and driving measurable threat mitigation outcomes.</li> <li>Create high-quality reports and executive briefings on abuse trends and investigative findings, ensuring clarity, visibility, and actionable insights.</li> <li>Conduct ongoing research into emerging trends, tools, and methodologies to enhance platform abuse monitoring and uphold industry leadership.</li> <li>Promote a culture of innovation, growth, and collaboration while building strong partnerships with internal teams.</li> <li>Foster strategic partnerships with industry peers and key stakeholders to support joint investigations, enhance Cloudflare’s visibility into internet-wide abuse, and share best practices for addressing emerging trust and safety threats.</li> <li>Develop and update Trust Safety policies, procedures, and other documentation, as needed, especially related to investigations.</li> <li>Assist in fleshing out system and tooling needs that are as yet unmet and write the business case to justify investing in new solutions.</li> <li>Make use of opportunities to boost team effi ... (truncated, view full listing at source)