Engineering Manager, Developer Infrastructure

<div class="content-intro"><p><em>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit <a class="_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1" href="http://klaviyo.com/careers" data-renderer-mark="true">klaviyo.com/careers</a> to see how we empower creators to own their own destiny.</em></p></div><p><strong>About Klaviyo</strong></p> <p>Klaviyo is a leading marketing automation platform that helps businesses grow by delivering personalized experiences. Our mission is to empower creators to own their destiny. We believe in providing an exceptional developer experience that enables our engineering teams to build and ship high-quality software efficiently and with confidence.</p> <p><strong>About the Team</strong></p> <p>The Developer Infrastructure team at Klaviyo is at the heart of our engineering organization, dedicated to accelerating Klaviyo development. We build and maintain the "paved path" that allows engineers to maximize their focus on business objectives by minimizing time spent on build and deployment systems, foundational software "building blocks," and development environments. Our core pillars are <strong>Speed, Quality, and AI Enablement</strong>, aiming to empower engineers with efficient, high-quality tools that enhance productivity and drive business growth. We are committed to fostering open communication and collaboration with our internal customers – the engineers.</p> <p><strong>What You'll Do</strong></p> <p>As an Engineering Manager of Developer Infrastructure, you will be responsible for leading a team focused on delivering a world-class developer experience. Your role will involve:</p> <ul> <li><strong>Strategic Leadership:</strong> Define the technical vision and roadmap for developer infrastructure, aligning with Klaviyo's overarching engineering and business goals.</li> <li><strong>Enhance Developer Productivity:</strong> Drive initiatives to <strong>improve platform cycle time metrics</strong> across the board, including PR CI Speed, Human Code Review Pickup Time, and Commit Velocity by Repo. This involves a relentless focus on <strong>reducing toil</strong> and increasing engineering efficiency.</li> <li><strong>Optimize Development Environments:</strong> Champion the improvement of local development environments, addressing challenges such complex service setups and ephemeral test environments.</li> <li><strong>Platform Ownership</strong><strong>:</strong> Oversee platform and dependency upgrades for our major languages, ensuring performance, security, and developer efficiency.</li> <li><strong>Streamline CI/CD Pipelines:</strong> Lead the evolution of our Continuous Integration and Continuous Deployment (CI/CD) pipelines.</li> </ul> <p><strong>Team Management: You will own the day-to-day operations, team mentoring and coaching, and help the engineers on your team grow their careers. </strong></p> <p><strong>What You'll Bring</strong> To succeed in this role, you should possess a combination of strong technical expertise and proven leadership abilities:</p> <ul> <li><strong>Experience:</strong> 5+ years of experience in software engineering, with at least 2+ years in a Senior Management or similar role preferably in developer infrastructure or platform engineering. Experience leading other engineering managers.</li> <li><strong>Technical ... (truncated, view full listing at source)