Lead Solutions Engineer, Large Enterprise

<div class="content-intro"><p><em>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit <a class="_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1" href="http://klaviyo.com/careers" data-renderer-mark="true">klaviyo.com/careers</a> to see how we empower creators to own their own destiny.</em></p></div><h2><strong>About the Opportunity</strong></h2> <p>At Klaviyo, the Sales team prides themselves on being marketing and product experts. While most companies hire pre-sales Solutions Engineers to just give demos, fill out questionnaires, and only explain setups, that makes us yawn.</p> <p>We're looking for a Lead Solutions Engineer who brings deep technical mastery, strategic thinking, and the ability to own the most complex, high-stakes Large-Enterprise deals. This is a high-impact individual contributor role for someone who gets energized by ambiguity, rolls up their sleeves to master our product at a molecular level, and uses AI and automation to punch above their weight.</p> <p>As an L3 Lead SE, you'll be a trusted advisor to both customers and our sales organization - leading technical strategy in 6-7 figure deals, owning solution design, and setting the standard for SE excellence through your work</p> <h2><strong>What We Do as Solutions Engineers</strong></h2> <p>We're technical sellers who drive revenue by winning complex Enterprise deals. Our job is to lead the technical win - building champions, proving value, and ensuring prospects choose Klaviyo over the competition. We work directly with customers to architect solutions that integrate seamlessly into their tech stacks, taking a consultant-first approach that builds confidence and secures technical buy-in.</p> <p>Beyond closing deals, we use customer engagements as opportunities to prototype and ship improvements to Klaviyo. Recent team projects include: AI-powered demo data generators, a public Chrome extension for troubleshooting API calls, web SDK injectors, and templatized mobile apps for showcasing our SDK capabilities.</p> <p>If you're a creator excited by winning high-stakes deals, prototyping technical solutions, and driving strategic revenue outcomes - this could be for you.</p> <h2><strong>How You'll Make a Difference</strong></h2> <h3><strong>Lead the Technical Win in High-Stakes, Complex Deals</strong></h3> <ul> <li>Own technical strategy for the most complex Enterprise opportunities - navigating multi-layered stakeholder environments, competitive pressures, and sophisticated buying processes with minimal oversight</li> <li>Drive advanced technical discovery, uncovering nuanced pain points and proactively identifying differentiation opportunities</li> <li>Host technical workshops aligning solutions to business outcomes with executive presence and strategic communication</li> <li>Architect and execute Proof of Value plans that achieve technical selection over competition</li> <li>Partner with AEs on deal strategy, bringing competitive intelligence and industry expertise to influence outcomes</li> </ul> <h3><strong>Bring Subject Matter Expertise and Industry Leadership</strong></h3> <ul> <li>Serve as a domain expert in marketing technology, CDPs, AI-driven personalization, analytics, and eCommerce</li> <li>Act as go-to resource for competitive and industry landscape questions</li> <li>Build strong RD rela ... (truncated, view full listing at source)