Manager, Business Development

<div class="content-intro"><p><em>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit <a class="_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1" href="http://klaviyo.com/careers" data-renderer-mark="true">klaviyo.com/careers</a> to see how we empower creators to own their own destiny.</em></p></div><p>We are looking for a talented Sales Development leader to join our fast-growing <strong>Klaviyo APAC Sales organization</strong>. This role will be responsible for leading a team of Business Development Representatives across <strong>multiple APAC markets</strong>, qualifying inbound and outbound leads, and delivering a world-class experience to prospective customers.</p> <p>As the <strong>first BDR Manager in Singapore</strong>, you will play a foundational role in building the Asia region’s pipeline engine — owning hiring, goal setting, performance management, and day-to-day coaching, while adapting Klaviyo’s sales development motion to diverse markets, cultures, and buyer behaviors. This role will be instrumental in developing Klaviyo’s future sales leaders in APAC and driving sustained regional growth.</p> <h3><strong>How You Will Make a Difference</strong></h3> <ul> <li>Hire, onboard, and manage a team of high-performing <strong>BDRs</strong> supporting Klaviyo’s Asia markets</li> <li>Own and deliver against <strong>monthly and quarterly pipeline goals</strong> across the region</li> <li>Provide daily sales coaching focused on discovery, qualification, outbound execution, and conversion quality</li> <li>Manage to KPIs and activity metrics that drive consistent, repeatable performance</li> <li>Adapt inbound and outbound strategies to reflect <strong>regional buyer behavior, market maturity, and language nuance</strong></li> <li>Analyze performance, identify trends, and report effectively in <strong>Salesforce (SFDC)</strong></li> <li>Work cross-functionally with Sales, Revenue Operations, and Marketing to optimize regional demand generation and outbound productivity</li> <li>Hire exceptional talent and develop them into <strong>future sales reps for APAC and beyond</strong></li> <li>Maintain high standards of professionalism, accountability, and inclusion</li> <li>Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.</li> </ul> <h3><strong>Who You Are</strong></h3> <ul> <li>5+ years of SaaS sales experience, ideally within <strong>Marketing Technology or e-commerce platforms</strong></li> <li>3+ years of experience hiring and managing an <strong>Inbound and/or Outbound Sales Development team</strong> in a SaaS environment</li> <li>Prior closing experience strongly preferred</li> <li>Proven track record of coaching teams to exceed pipeline and activity targets</li> <li>Hands-on leader with strong coaching, feedback, and performance management skills</li> <li>Passionate about talent development and building early-career sales talent</li> <li>Ability to quickly identify skill gaps and create targeted development plans</li> <li>Comfortable operating in fast-paced, evolving environments with ambiguity</li> <li>Highly detail-oriented, organized, and data-driven</li> <li>Experience selling into or managing teams across <strong>APAC markets</strong> strongly preferred</li> <li>High cultural awareness and ability to a ... (truncated, view full listing at source)