Manager,Commercial

<div class="content-intro"><p><em>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit <a class="_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1" href="http://klaviyo.com/careers" data-renderer-mark="true">klaviyo.com/careers</a> to see how we empower creators to own their own destiny.</em></p></div><p>Klaviyo is building out its Commercial Sales presence in Singapore, and we’re looking for a <strong>Sales Manager</strong> to help lay the foundation. This is a <strong>newly created role</strong> on the landing team, offering a rare opportunity to shape team culture, sales motion, and execution from the ground up.</p> <p>As a Sales Manager, you’ll lead and develop a team of Account Executives responsible for driving new business across <strong>inbound, outbound, and partner channels</strong>. Reporting to the Senior Director of Commercial Sales, you’ll play a critical role in hiring, coaching, forecasting, and building a repeatable outbound engine, while collaborating closely with cross-functional partners to win and expand customers in the region.</p> <p>This role is ideal for a hands-on leader who thrives in fast-moving environments, enjoys building playbooks, and knows how to balance people leadership with strong execution.</p> <h3><strong>What You’ll Do</strong></h3> <ul> <li>Recruit, onboard, and develop a high-performing team of Commercial Account Executives</li> <li>Coach reps through regular 1:1s, deal reviews, and skill development sessions</li> <li>Own forecast accuracy and pipeline health, leveraging leading indicators and data-driven insights</li> <li>Drive outbound strategy and execution, including prospecting motions and opportunity generation</li> <li>Set clear weekly, monthly, quarterly, and annual new business goals — and hold the team accountable</li> <li>Run weekly scorecard and performance reviews to identify gaps and improvement areas</li> <li>Partner cross-functionally with Marketing, Partnerships, Product, Sales Enablement, and Customer teams to improve sales effectiveness</li> <li>Support reps in navigating more complex deals (e.g. ROI analysis, security reviews, legal considerations)</li> <li>Build and evolve a scalable coaching and training framework to support long-term team growth</li> <li>Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.</li> </ul> <h3><strong>What You Bring</strong></h3> <ul> <li><strong>2+ years of experience managing Account Executives</strong> in a SaaS environment</li> <li>Proven ability to coach, motivate, and hold a team accountable to performance standards</li> <li>Strong command of forecasting, pipeline management, and sales metrics</li> <li>Experience selling into SMB or more complex accounts (enterprise exposure is a plus)</li> <li>A clear point of view on running effective 1:1s, team cadences, and outbound motions</li> <li>Confidence operating in ambiguity and comfort in a fast-paced, evolving environment</li> <li>Strong interpersonal and communication skills, with a collaborative leadership style</li> <li>Data-driven mindset with the ability to spot trends and translate insights into action</li> <li>Detail-oriented, organized, and proactive — you see problems and move quickly to solve them</li> <li>You’ve already experimented with AI in work or perso ... (truncated, view full listing at source)