Manager, Large Enterprise Solutions Engineers

<div class="content-intro"><p><em>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit <a class="_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1" href="http://klaviyo.com/careers" data-renderer-mark="true">klaviyo.com/careers</a> to see how we empower creators to own their own destiny.</em></p></div><h2><strong>We Don't Do Boring SEs. And We Don't Hire Boring SE Managers.</strong></h2> <p>At Klaviyo, while most companies hire SE managers to run 1:1s, attend forecast calls, and fill out headcount plans, that makes us yawn.</p> <p>We're building something different: an SE organization where managers are in the arena - coaching senior practitioners through complex technical wins, building systems that scale our best plays, and developing the next generation of technical leaders who can hold their own with any CTO or Chief Data Officer.</p> <p>You'll be our second Large Enterprise SE manager at the inflection point where we've proven the model and now need to scale it. You'll lead 4-6 battle-tested SEs (20+ years each) who know their craft. Your job: help them see around corners, elevate their strategic game, and multiply their impact.</p> <p>This is an in-the-field manager role. You'll coach your team and be shoulder-to-shoulder with them on strategic deals - building technical win plans, navigating customer data platform migrations, architecting AI/ML solutions, and building relationships with technical executives that turn evaluations into partnerships.</p> <p>If you're a manager who misses being in deals but knows your real leverage is through people and systems - this could be for you.</p> <h2><strong>What You'll Own</strong></h2> <h3><strong>Technical Leadership Deal Strategy (You're In The Arena)</strong></h3> <p><strong>Lead from the front on complex deals:</strong></p> <ul> <li>Jump into strategic Large Enterprise opportunities ($500K+ ACV) where technical strategy will make or break the deal</li> <li>Coach your team to build technical win plans using MEDDPICC Command of Sale methodology - driving discovery, qualification, differentiation, and technical close strategies</li> <li>Guide solution architecture across customer data platforms, B2C marketing orchestration, AI/ML use cases, analytics, and e-commerce/retail solutions</li> <li>Navigate multi-stakeholder technical evaluations with competing priorities, compliance requirements, and integration complexity</li> </ul> <p><strong>Build strategic technical relationships:</strong></p> <ul> <li>Develop your team's ability to engage VPs and C-level technical stakeholders (CTO, CDO, CMO) as trusted advisors</li> <li>Coach SEs on executive-level engagement - connecting our platform to strategic imperatives, not features to requirements</li> <li>Partner with RD on product feedback loops, competitive positioning, and technical escalations</li> <li>Create the air cover and access that accelerates deal velocity</li> </ul> <p><strong>Role model what great looks like:</strong></p> <ul> <li>Demonstrate clear communication, technical depth, and bias for action</li> <li>Show them how to code-switch: technical depth with engineers, business value with executives</li> <li>Live the importance of preparation, follow-through, and keeping commitments</li> </ul> <h3><strong>Coaching Team Development (You Scale Through People)</strong>< ... (truncated, view full listing at source)