Product Manager

<div class="content-intro"><p><em>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit <a class="_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1" href="http://klaviyo.com/careers" data-renderer-mark="true">klaviyo.com/careers</a> to see how we empower creators to own their own destiny.</em></p></div><p>Product Managers at Klaviyo are builders with sharp product sense, strong technical proficiency, and a relentless focus on outcomes. They own work from vision to execution, driving meaningful value for customers and the business. This role is ideal for someone who thrives in complexity, moves quickly, and balances urgency with thoughtful execution, while influencing across the organization and with senior leadership. Please note this is a hybrid role that requires 3 days/week in our Boston office. Fully remote candidates will not be considered at this time.</p> <p>As a Product Manager for the International SMS team, you’ll be responsible for expanding Klaviyo SMS and RCS offerings internationally. With a strong international SMS offering and newly launched RCS product, this Product Manager will lead Klaviyo in continuing to grow internationally. You’ll work closely with your own engineering team, design, other PMs on related teams and other stakeholders to influence our expansion plans and to ensure we successfully launch in each country including phone number management, compliance needs and go-to-market considerations. You will also monitor changes in these countries as they happen to ensure we are on top of how we need to adapt to changing regulations and practices. </p> <p>SMS is a fast-growing part of Klaviyo’s business and this is an opportunity to be a critical part of that growth. The PM for this role will own and define the strategy and roadmap for this product area to help shape the future of this work. </p> <p>You’ll report to the Group Product Manager, Mobile Platform.</p> <p> </p> <p><strong>How You’ll Make a Difference</strong></p> <ul> <li>Drive strategy for a large and complex product area, defining success and prioritizing the most significant opportunities in line with company goals.</li> <li>Adapt strategy as you learn, knowing when to start, scale, or stop investments.</li> <li>Partner with engineering, design, and analytics to set vision, build a roadmap, and deliver against goals while clearing blockers and strengthening team health.</li> <li>Lead with technical proficiency—deeply understanding how things work to guide complex initiatives and improve developer and customer experience</li> <li>Accelerate velocity in zero-to-one product areas by fostering rapid experimentation, reducing ambiguity, and shortening cycle times</li> <li>Build alignment across adjacent teams by identifying dependencies and creating shared strategies. Use customer insights, data, and market analysis to inform product decisions and shape broader organizational strategy. Spend a lot of time with customers to develop deep empathy and insights, which you’ll build into your product roadmap.</li> <li>Demonstrate leadership by pulling together people across functions, setting the pace, and inspiring the team—even amidst complexity at scale</li> <li>Elevate product craft and intuition, balancing strategic thinking with a builder’s mindset to transform workflows with AI at the center ... (truncated, view full listing at source)