Senior Solution Engineer

<div class="content-intro"><p><em>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit <a class="_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1" href="http://klaviyo.com/careers" data-renderer-mark="true">klaviyo.com/careers</a> to see how we empower creators to own their own destiny.</em></p></div><p>At Klaviyo, the Sales team prides themselves on being marketing and product experts. While most companies hire pre sales Solutions Engineer to just give demos, fill out questionnaires, and only explain setups, that makes us yawn. As a pre sales Solution Engineer for our Enterprise Sales team, you will be responsible for facilitating long term, deep relationships with the prospects to help drive our market-leading position in the owned marketing space.</p> <p>So what do we do as Solution Engineers? We work directly with our prospective and existing customers to build technical champions, and help envision how Klaviyo could be used and integrated within our prospects’ and customers' tech stacks. We dive deep, take a consultant-first mindset, and develop solutions that ensure long term success for our customers. We use these engagements as an opportunity to learn, prototype, and ship meaningful improvements to the Klaviyo experience. We look for interesting problems and aim for solutions that are extensible and reusable.</p> <p>A few things our team has recently built as part of our engagements include: </p> <ul> <li>Write integration specifications for customers hosting their eCommerce stores on non-standard platforms, ensuring seamless data flow while maintaining platform integrity</li> <li>Modified the Magento extension codebase to accommodate specialized data sync requirements, demonstrating our ability to adapt core integrations</li> <li>Developed a new integration for Demandware from scratch, showcasing our capability to expand Klaviyo’s ecosystem of partners</li> <li>Built Klaviyo's first ever <a href="https://chromewebstore.google.com/detail/klaviyo-developer-tools/hfokchaapgnfbpeagdmjokfbkfbhiigo?pli=1">public chrome extension</a>, which allows anyone (marketer or developer) to troubleshoot and audit their front end API calls being sent to Klaviyo more easily. </li> </ul> <p>If you’re a creator that gets excited by driving technical success and prototyping new solutions - all within the context of influencing direct strategic sales - this could be for you. What you’ll get in return is the opportunity to be part of an extremely high-performing, strategically-important team that works at the exciting intersection of engineering, sales, and customer engagement.</p> <p><strong>How You’ll Make a Difference</strong>:</p> <ul> <li>Spearhead the technical and solution pre sales campaign to prospective Klaviyo Mid Market and Enterprise clients to help Klaviyo hit its revenue targets, including</li> <ul> <li>Technical discovery around current customers architectures, understanding their business and technical challenges and opportunities</li> <li>Host technical workshops where you’ll be working with developers and business teams to align technical solutions to overall business outcomes </li> <li>Architect and execute Proof of Value plans to achieve technical selection over the competition </li> </ul> <li>You will become a complete expert in the Klaviyo experience, from unders ... (truncated, view full listing at source)