Software Engineer II - Flows and Insight Management

<div class="content-intro"><p><em>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit <a class="_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1" href="http://klaviyo.com/careers" data-renderer-mark="true">klaviyo.com/careers</a> to see how we empower creators to own their own destiny.</em></p></div><h3><strong>About the Role</strong></h3> <p>Klaviyo is looking for a Full Stack Engineer to support key initiatives that enhance our product offerings and drive company growth. In this role, you'll play a critical part in delivering end-to-end solutions using both front-end and back-end technologies. You’ll improve existing products and develop new capabilities that push the boundaries of what’s possible for our customers.</p> <p>As a Software Engineer II, you’ll tackle complex challenges, explore multiple solutions, and weigh business and technical trade-offs to determine the best path forward. You’ll actively contribute to team discussions and help shape important technology decisions. You'll also be responsible for shipping well-designed, thoroughly tested solutions that prioritize reliability and performance.</p> <p>On the <strong>Flows Insight Management</strong> team, we focus on crafting an exceptional user experience for the Flows product area which empowers users to build, manage, and analyze automated workflows seamlessly. Our work revolves around an intuitive visual editor that lets users create and modify flows with ease, as well as the rich insights and analytics that help them understand how their flows are performing. We also manage APIs that integrate with other services, creating a powerful ecosystem for users to drive automation in new and exciting ways.</p> <p>Collaboration is key to what we do. We actively partner with engineering teams across the organization, giving us exposure to diverse parts of the product and opportunities to impact various projects. This keeps us engaged with a variety of challenges and solutions, as we’re always learning and evolving.</p> <p>Looking to the future, our team is focused on expanding the capabilities of Flows. We’ll be enhancing our flow editor and ecosystem to make it even easier to build and expand on flows. We’re also building smarter recommendations and actionable insights to help users optimize their flows. With our continued evolution, we envision Flows not just as a tool, but as a platform that empowers teams to do more, build more, and connect seamlessly.</p> <h3><strong>About the Team</strong></h3> <h3>^{The Flows Insight Management team owns how customers design, understand, and manage automated lifecycle programs across channels like Email, SMS, and WhatsApp. We are responsible for:}</h3> <ul> <li> <h3>^{The Flows User Experience: Building an intuitive visual editor, staff-side management tools, and the analytics previews that allow users to create and modify flows with ease.}</h3> </li> <li> <h3>^{Developer APIs: Managing the configuration and APIs that handle creating, editing, cloning, and versioning flows.}</h3> </li> <li> <h3>^{Analytics Reporting: Delivering rich insights, node-level metrics, and revenue/conversion analytics that help users understand exactly how their automations are performing.}</h3> </li> <li> <h3><sup>Looking to the future, we are focused on expandi ... (truncated, view full listing at source)