Program Manager, Compliance Program

<div class="content-intro"><p><strong>We're transforming the grocery industry</strong></p> <p><span class="im">At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.</span></p> <p>Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.</p> <p><strong>Instacart is a Flex First team </strong></p> <p>There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. <a href="https://instacart.careers/remote/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://instacart.careers/remote/source=gmailust=1651869232122000usg=AOvVaw37OlxP8hAKN7nq4YwHQH7e">Learn more about our flexible approach to where we work.</a></p></div><h4><strong>Overview</strong></h4> <p>Instacart is hiring a Program Manager, Compliance Program to execute and manage critical compliance initiatives that keep Instacart's business innovative and compliant. You will own the end-to-end delivery of compliance programs spanning hardware compliance, regulatory obligations, and product compliance projects, working within frameworks and strategies established by senior compliance leadership.</p> <p>This role sits within the Risk Compliance team and focuses on Execution Excellence and Program Management: you'll translate regulatory strategy into concrete implementation plans, coordinate cross-functional teams, and ensure compliance requirements are met on time and with quality. This is an individual contributor role where you'll manage complex programs and drive results across Legal, Product, Engineering, Hardware, Operations, and Marketing teams.</p> <p> </p> <p><strong>About the Job </strong></p> <p>Execute compliance programs end-to-end</p> <ul> <li>Manage multi-phase compliance programs from planning through implementation and monitoring, ensuring deliverables are completed on time, within scope, and meeting quality standards.</li> <li>Drive day-to-day execution across Legal, Product, Engineering, Hardware, Operations, and Marketing teams, keeping workstreams aligned and moving forward.</li> <li>Identify and resolve blockers, manage dependencies, and escalate strategic decisions or novel compliance questions to senior leadership.</li> </ul> <p>Translate regulatory requirements into actionable plans</p> <ul> <li>Convert complex regulatory requirements into clear, actionable work plans, technical specifications, and implementation roadmaps.</li> <li>Partner with Product, Engineering, and Hardware teams to define requirements, acceptance criteria, and testing approaches that satisfy compliance obligations.</li> <li>Execute regulatory strategy defined by senior leadership while providing input on practical implementation considerations and process improvements.</li> </ul> <p>Manage hardware compliance programs</p> <ul> <li>Execute the compliance lifecycle for Instacart's hardware and in-store technologies (e.g., weights and measures, safety, EMC/RF, wireless, environmental, market access, labeling) within established compliance frameworks.</li> <li>Coordinate pre-compliance testing, certification activities, and post-launch monitoring with Hardware, Product, and external labs/certification bodies.</li> <li>Ensure compliance checkpoints are integrate ... (truncated, view full listing at source)