Support Enablement Engineer Intern (Summer 2026)

<h2>Role Description</h2> <div><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82z5wi0aybz68zz122zz81zz88zz84zuz68z3z66zm0xz80zz89zz78zz87zof6ihz86zz79z">As a </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82z5wi0aybz68zz122zz81zz88zz84zuz68z3z66zm0xz80zz89zz78zz87zof6ihz86zz79z"><strong>Support Enablement Engineer Intern</strong></span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82z5wi0aybz68zz122zz81zz88zz84zuz68z3z66zm0xz80zz89zz78zz87zof6ihz86zz79z">, you will play a critical role in executing and implementing AI-driven enablement initiatives that transform how Dropbox delivers customer support at scale. Embedded within the Customer Experience</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82z5wi0aybz68zz122zz81zz88zz84zuz68z3z66zm0xz80zz89zz78zz87zof6ihz86zz79z h-lparen">(CX)</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82z5wi0aybz68zz122zz81zz88zz84zuz68z3z66zm0xz80zz89zz78zz87zof6ihz86zz79z"> organization, you will help operationalize AI capabilities, automate support workflows, and strengthen the systems that empower our global support teams.</span></div> <div> </div> <div><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz82z5wi0aybz68zz122zz81zz88zz84zuz68z3z66zm0xz80zz89zz78zz87zof6ihz86zz79z">This is a highly hands-on, execution-focused role where you will contribute directly to real-world AI enablement projects. Your work will streamline support operations, improve agent efficiency, and elevate customer outcomes. By collaborating closely with cross-functional technology partners across Dropbox, you will help translate emerging AI capabilities into practical, scalable solutions that meaningfully enhance the customer support experience.</span></div> <div> </div> <div><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95be4z82zez76z4mvz77zz78zz81zz79zv3z70zz72zz68zuz89zz66zrz88zz76zv2z83zz77zz122z">In our </span><span class="attrlink url author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95be4z82zez76z4mvz77zz78zz81zz79zv3z70zz72zz68zuz89zz66zrz88zz76zv2z83zz77zz122z"><a class="attrlink" href="https://experience.dropbox.com/virtualfirst" target="_blank" data-target-href="https://experience.dropbox.com/virtualfirst">Virtual First</a></span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95be4z82zez76z4mvz77zz78zz81zz79zv3z70zz72zz68zuz89zz66zrz88zz76zv2z83zz77zz122z"> work culture, you’ll </span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz89zm3h9z75zl1z87z2qdz81zz85zfisz71zp08z77zz77zez70zuu9z70zz81z">connect with </span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95be4z82zez76z4mvz77zz78zz81zz79zv3z70zz72zz68zuz89zz66zrz88zz76zv2z83zz77zz122z">with Dropboxers</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz89zm3h9z75zl1z87z2qdz81zz85zfisz71zp08z77zz77zez70zuu9z70zz81z"> virtually and in</span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95be4z82zez76z4mvz77zz78zz81zz79zv3z70zz72zz68zuz89zz66zrz88zz76zv2z83zz77zz122z">-</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz89zm3h9z75zl1z87z2qdz81zz85zfisz71zp08z77zz77zez70zuu9z70zz81z">person </span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95be4z82zez76z4mvz77zz78zz81zz79zv3z70zz72zz68zuz89zz66zrz88zz76zv2z83zz77zz122z">to build the</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz89zm3h9z75zl1z87z2qdz81zz85zfisz71zp08z77zz77zez70zuu9z70zz81z"> foundation of a strong professional network. As a Summer intern, you will also have the opportunity to attend our Emerging Talent Summit, </span><span class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90z95be4z82zez76z4mvz77zz78zz81zz79zv3z70zz72zz68zuz89zz66zrz88zz76zv2z83zz77zz122z">w</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz89zm3h9z75zl1z87z2qdz81zz85zfisz71zp08z77zz77zez70zuu9z70zz81z">here </span><span class=" author-d- ... (truncated, view full listing at source)