Acquisition Account Manager, Milan - Experiences (12 month FTC)

<div class="content-intro"><p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.</span></p></div><p><strong>This is a 12 month Fixed Term Contract</strong></p> <p><strong>The Community You Will join:</strong></p> <p>The Acquisition Team, within the Experiences Supply organization is a multidisciplinary team that focuses on finding, pitching and onboarding the most exciting activities happening in your city today. We also work with the most exciting people, businesses and brands to introduce new experiences to the world. We generate leads, pitch Airbnb’s value proposition and ultimately acquire those leads through the sales / partnership funnel to grow Airbnb’s Experiences business. We create exceptional hosted experiences that foster human connection, combatting the loneliness epidemic by bringing people together in the real world. </p> <p> </p> <p><strong>The Difference You Will Make:</strong></p> <p>The Acquisition Account Manager, Milan - Experiences, drives the acquisition of experiences in their assigned city through research, sourcing pitching. Your leads will come from a mix of your own personal network and via lead generation using third-party data tools. You will find develop high-quality, in-demand experiences, hosted by expert hosts. You will balance the cross-functional needs of our design, business, legal and leadership teams – as you move your acquired co-created experiences through the Experiences acquisition funnel. You will optimize your acquired listings (e.g. pricing, prime availability, merchandising) and retain high-priority hosts for their first 3-6 months on-platform, kick-starting their success as an Airbnb Experiences Host. This role reports into the Sr. Manager, Supply Acquisition - Experiences for EMEA. </p> <p><span style="font-family: arial, helvetica, sans-serif; color: #000000;"><strong> </strong></span></p> <p><strong>A Typical Day:</strong></p> <p>This scrappy, goal-oriented and highly entrepreneurial acquisition account manager should be excited to build something from the ground-up, combining creative vision with business acumen. You are energized by complexity, thrive in ambiguity and the opportunities to develop new ways forward. You are deeply collaborative able to work across disciplines with business, operations and design. </p> <p><span style="font-family: arial, helvetica, sans-serif; color: #000000;"><strong> </strong></span></p> <p><strong>Examples Deliverables:</strong></p> <p><span style="font-family: arial, helvetica, sans-serif; color: #000000;"><strong>Industry Awareness, Trend-Spotting Sourcing </strong>– Identify and source key people / experts and activities that are core to the identity and culture of the city. Stay updated on industry trends and source both existing and new experiences by building and contributing to city region-specific leads lists. Find, source develop ‘off-the-beaten-path’ leads that serve Airbnb’s Experiences vision. </span></p> <p><span style="font-family: arial, helvetica, sans-serif; color: #000000;"><strong>Sales Acquisition – </strong>Acquire both existing and co-created Experiences by effectively pitching the Experiences value proposition to prospective hosts, developing the concept and run-of-show, managing leads through internal funnels, tracking systems tools and reporting on output. Have full accountability ownership over their book of business. Come up with creative solutions and tactics to speed up acquisition and push past friction. </span></p> <p><span style="font-family: arial, helvetica, sans-serif; color: #000000;"><strong>Optimization Retention – </strong>Or ... (truncated, view full listing at source)