Franchise Standards Representative

<div class="content-intro"><p>Honor Technology’s mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor’s growing portfolio includes its consumer care brand, Home Instead, Inc., the world’s leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually.</p> <p>Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms.</p> <p>Join us to create a new and better aging experience for our clients, their families, and our Care Professionals. </p></div><p><strong>About the Role: </strong></p> <p>As a Franchise Standards Representative at Honor, you help protect the Home Instead brand and support franchise owners by ensuring consistent operational standards across the network. This role partners closely with franchise offices to confirm compliance with minimum standards and the franchise agreement, while also sharing practical best practices that help owners run strong, sustainable businesses.</p> <p>In addition, the role maintains and supports the evolution of standards-related processes and documentation within the Franchise Standards department, and oversees required compliance documentation from the franchise network. The focus is on consistency, clarity, and continuous improvement—balancing accountability with education and collaboration.</p> <ul> <li>Typical working hours for this role is Monday through Friday from 8:00 am to 5:00 pm Central.</li> <li>This is a remote working position.</li> <li>Some travel may be required.</li> </ul> <p> </p> <p><strong>About the Team:</strong></p> <p>The Franchise Standards team sits at the heart of Honor’s Global Headquarters, supporting and strengthening a network of independently owned and operated Home Instead® franchisees. Our team assists franchise owners in understanding and adherence to our franchise standards as they lead and inspire teams of Key Players and Care Pros who provide personalized care and support ultimately ensuring clients in their community receive safe, high-quality care in their homes for as long as possible.</p> <p>Our team is responsible for setting, interpreting, and upholding the standards that protect the Home Instead brand and enable franchise owners to operate with confidence and consistency. From guiding franchise compliance and operational excellence to providing risk management support, our work helps our network directly impact nearly 100,000 Care Pros who deliver more than 100 million hours of care each year.</p> <p>We work cross-functionally across Honor to balance growth, innovation, and compliance, making us key enablers of the business and trusted partners to the franchise network. The team works to ensure the Home Instead network operates with consistency, integrity, and care—while continuing to grow and innovate.</p> <p>If you join this team, you’ll be part of a collaborative, purpose-driven group that plays a critical role in shaping how Home Instead supports franchise owners to shape a better future for aging. </p> <p><br><br></p> <p><strong>As a Franchise Standards Representative at Honor, you will</strong>: </p> <ul> <li>Hold franchise owners accountable by assisting in enforcement of minimum operational standard and franchise agreement provisions.</li> <li>Perform operational and financial standards review through remote desktop review and quality assurance visits. Conduct timely follow-up with franchise owners following a review or other inspection.</li> <li>Make recommendations to franchise owners regarding best practice to mitigate risk to their businesses. Emphasize quality, consistency, and uniformity of Home Instead services from one franchise ... (truncated, view full listing at source)