People Systems Lead

<div class="content-intro"><p>At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.</p> <p>We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.</p> <p>To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.</p> <p>Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.</p> <p>If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.</p></div><h3><strong>WHAT YOU’LL DO</strong></h3> <p>Braze is scaling our global people technology infrastructure to meet the demands of a fast-growing, dynamic workforce. As a People Systems Lead, you’ll bring deep Workday configuration expertise, strong judgment, and a collaborative mindset to help us optimize and expand our HR systems.</p> <p>Reporting to the Manager, People Systems, this role is ideal for someone who is ready to lead complex, cross-functional projects, from global implementations to payroll integrations and is excited to mentor others, challenge the status quo, and shape the future of People Systems at Braze.</p> <p>You won’t just be given tasks, you’ll be trusted with big-picture problems and expected to bring clarity, strategy, and follow-through. You’ll act as a senior member of the team, coaching analysts, making systems decisions, and drive Braze’s People systems roadmap forward. </p> <h4><strong>Responsibilities:</strong></h4> <ul> <li>Serve as a subject matter expert in Workday, leading design and configuration with hands-on configuration expertise across multiple modules including HCM, Benefits, Time Off and Leaves, Advanced Compensation, Time Tracking, Payroll, Performance, and Security</li> <li>Troubleshoot and support Workday integrations, collaborating with our Integrations expert as needed to resolve issues and improve stability</li> <li>Oversee SOX compliance within Workday by ensuring configurations, access, and processes align to control requirements; assist with preparation of Workday SOX audit documentation and evidence requests</li> <li>Ensure the team follows internal change management and user access processes, modeling best practices and reinforcing accountability</li> <li>Own and lead complex system initiatives from end to end—gathering requirements, designing solutions, managing timelines, collaborating across teams, and testing configurations</li> <li>Partner with key stakeholders in People, Finance, Legal, and IT to ensure systems meet both regulatory and strategic business needs</li> <li>Manage and triage system request intake using Jira; identify trends and work proactively with your manager to improve prioritization and planning processes</li> <li>Lead global implementation projects, identifying risks, setting realistic timelines, and communicating progress clearly to stakeholders</li> <li>Mentor junior analysts, review and provide feedback on their configurations, reporting, and documentation</li> <li>Build and maintain advanced Workday reports and dashboards, including calculated fields, to provide accurate insights and support data-driven decision-making</li> <li>Analyze the impact of Workday bi-annual releases and lead change management and testing efforts for new features and updates</li> <li>Document SOPs, business processes, and configuration logic to build team knowledge a ... (truncated, view full listing at source)