Enterprise Account Executive (West Coast)

<p>Enterprise Account Executive closes deals. This one builds a category.</p> <h4><strong>The Company</strong> </h4> <p>Sendbird is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations—chat, voice, video, messaging APIs—and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users.</p> <p>We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good at what we did. Really good.</p> <p>We also saw it early: AI would fundamentally reshape how businesses talk to customers. The infrastructure we'd spent a decade building would become commoditized. The value would move up the stack—into intelligence, into experience, into outcomes.</p> <p>We had a choice: protect what we built, or reinvent ourselves.</p> <p>We chose reinvention.</p> <p>In December 2024, we made the full strategic pivot to AI-first customer experience. By February 2025, we'd launched our AI agent for enterprise CX—built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to delight.ai.</p> <p>The name says it all. AI's real promise isn't efficiency or cost savings. It's giving customers back something they lost—the feeling of being truly understood and cared for. Not satisfied. Delighted.</p> <h4><strong>The Product</strong> </h4> <p>Delight.ai is the AI concierge for customer experience. Most AI agents forget you the moment the conversation ends. Ours doesn't. Delight.ai builds memory over time, learns preferences, and connects context across every channel—chat, SMS, email, voice, WhatsApp—without losing the thread. We're building AI that makes customers feel understood, seen, and remembered.</p> <h4><strong>Why Enterprise Account Executive</strong></h4> <p>AI is reshaping how enterprises think about customer experience, and most of them don't fully understand what that means yet. That's the opportunity. You're not just selling software; you're showing companies what's possible when intelligence gets layered on top of every customer conversation they'll ever have.</p> <p>Sendbird is at an inflection point. We've spent a decade earning trust with 4,000+ enterprise brands. Now we're bringing them into the AI era with delight.ai. We need sellers who can challenge the way customers think, open doors that don't exist yet, and close deals that matter.</p> <h4><strong>The Role</strong></h4> <p>You'll own the full enterprise sales cycle, from self-sourced outbound to closed-won in a high-intensity, high-reward environment targeting accounts in the Central and West Coast markets. This role is for someone who thrives with ownership, moves fast, and knows how to make a complex sale feel inevitable.</p> <h4><strong>You might be this person if:</strong></h4> <ul> <li>You don't wait for leads, you build your own pipeline and take pride in it.</li> <li>You can walk into a room of skeptical enterprise stakeholders and leave them seeing a problem they didn't know they had.</li> <li>You're as comfortable talking to a developer about API infrastructure as you are with a CFO about ROI.</li> <li>Multi-threaded enterprise deals energize you rather than slow you down.</li> <li>You obsess over your pipeline. 3x isn't enough, you want 5x, and you know exactly what's in it at any given moment.</li> <li>You've closed high six- and seven-figure deals and can speak to exactly how you did it</li> <li>You bring energy and humor without sacrificing precision.</li> <li>You’re as invested in the team’s success as your own. You debrief losses out loud, share what’s working, and actively make the people around you better. You know how to read a room.</li> </ul> <h4><strong>You need to have:</strong></h4> <ul> <li>5–8 years of technology sales experience with a proven track record of closing enterprise-level deals.</li> <l ... (truncated, view full listing at source)