Solutions Engineer (APAC)

<div class="p-rich_text_section"> <div class="p-rich_text_section"> <p>At Veriff, our Go-to-Market Division is the driving force behind our mission to create a safer, more trustworthy online world. We are a dynamic team dedicated to growing our customer base and enhancing our brand’s global presence. With a customer-first approach, we provide tailored solutions that instill trust and inspire businesses to join our cause. Our strategy is built on innovative thinking, meticulous research, and cross-team collaboration, ensuring that we work towards a unified vision.</p> <p>Veriff is hiring a founding Solutions Engineer for our APAC team. As a Solutions Engineer with Veriff, you will partner cross-functionally to provide technical insight, product knowledge, and expertise for our prospects and/or customers. The Solutions Engineer is a highly visible technical and product expert in the pre-sales, sales, and post-sales process and a primary driver for the internal advancement of customer requirements and, ultimately, customer success.</p> <p><strong>You’ll help us protect honest people online by: </strong></p> <ul> <li>Decreasing the time to revenue when aligning a customer to their implementation and onboarding</li> <li>Partnering with Account Executives and Customer Success Managers to drive complex, multi-stakeholder deal cycles across industries</li> <li>Building and maintaining trust with customers by leveraging client context to understand customer goals and create a value-based relationship</li> <li>Working closely with the sales team on account strategy and identifying additional opportunities in existing accounts</li> <li>Developing and delivering exceptional company/product presentations and demonstrations</li> <li>Work with Product Management and Engineering to provide feedback from the field and represent the customer perspective with the goal of developing a more robust and innovative core product</li> <li>Managing customer integrations, developing plans that are tailored to each client’s needs in order to ensure timely and cost-efficient delivery</li> </ul> <p> </p> <p><strong>You are the right future Veriffian for the job if you have: </strong></p> <ul> <li>5+ years of sales engineering, solutions consulting, or solutions engineering experience within the SaaS industry</li> <li>Software development background and experience collaborating with, product, engineering, and GTM OR Sales Teams</li> <li>Excellent written and verbal communication skills and a knack for delivering compelling presentations and product demonstrations</li> <li>Highly developed interpersonal and client-facing skills</li> <li>Experience working remotely with international teams and varying timezones</li> <li>Previous experience supporting global clients</li> <li>Bilingual (English and Mandarin)</li> </ul> <p><strong>You’re an especially awesome match if you have/are:</strong></p> <ul> <li>Previous experience as a Solutions Engineer within the IDV/IDVaaS industry</li> </ul> <p><strong>Compensation:</strong></p> <p>Please note that our salary ranges are based on current market data and the offered compensation may vary based on experience, skills, location, and other factors permitted by law.</p> <p><strong>Eligible Locations: </strong></p> <ul> <li>Australia, Melbourne/Sydney</li> </ul> <p><strong>Why Veriff?</strong></p> <p>We are the preferred identity verification platform partner for the world’s most innovative growth-driven organizations helping conveniently verify and safeguard users anywhere in the world. We support the broadest number of identity documents from nearly every country and territory in the world - and this is continually increasing! With a diverse team and offices in the United States, United Kingdom, Spain, and Estonia, as well as robust backing and funding from investors including Accel, Alkeon, IVP, Tiger Capital, and Y Combinator, we’re dedicated to helping businesses and individuals build a safer and more secure world. We s ... (truncated, view full listing at source)