Sr. Learning & Development Specialist

<div class="content-intro"><p><em>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit <a class="_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1" href="http://klaviyo.com/careers" data-renderer-mark="true">klaviyo.com/careers</a> to see how we empower creators to own their own destiny.</em></p></div><p>The Senior Learning Development Specialist will play a critical role in building practical, high-impact skill development for people leaders and employees across Klaviyo. This role is a great opportunity for a hands-on learning professional who loves building, facilitating, and iterating—someone who can turn data, feedback, and organizational signals into learning that drives real behavior change.</p> <p>This role sits on the Talent Learning team and works closely with partners across People Analytics, HRBPs, and the AI Transformation team. The Senior LD Specialist will have a direct impact on strengthening people leader capability, career development, and AI upskilling across the company while helping reinforce Klaviyo’s culture of continuous learning.</p> <p><strong>How You Will Make a Difference</strong></p> <p>A successful Senior Learning Development Specialist at Klaviyo is a builder, facilitator, and problem-solver who is energized by translating insights into action. You are comfortable owning work end-to-end and thrive in a small, high-impact team. In this role, you will:</p> <ul> <li>Gather and synthesize data, feedback, and organizational signals to identify learning needs and skill gaps for people leaders and employees</li> <li>Partner with People Analytics and HRBPs to interpret trends and insights and translate them into clear learning priorities and skill focus areas</li> <li>Design, build, and facilitate experiential, skill-based learning experiences that emphasize practice, reflection, and real-world application</li> <li>Own learning experiences end-to-end, from discovery and design through delivery, reinforcement, and iteration</li> <li>Develop and deliver learning focused on people leader effectiveness, career development skills, and employee growth</li> <li>Support AI upskilling efforts across the company in partnership with the AI Transformation team, enabling hands-on AI practice and fluency</li> <li>Apply AI tools and platforms to learning design, personalization, and reinforcement—continuously experimenting with new approaches to improve effectiveness</li> <li>Measure the effectiveness and impact of learning experiences using both qualitative and quantitative data, and use those insights to continuously improve outcomes</li> <li>Contribute to the development and execution of Klaviyo’s coaching strategy for leaders and employees</li> <li>Build strategies that embed learning into everyday work, ensuring skill development is practical, continuous, and reinforced</li> <li><span class="s1">Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.</span></li> </ul> <p><strong>Who You Are</strong></p> <ul> <li>You have 5+ years of experience designing, building, and delivering learning and development programs, ideally in a fast-paced or scaling environment</li> <li>You have experience translating data, feedback, and business needs into concrete, skill-based learning solutions</li> <li>You are curious ... (truncated, view full listing at source)