Sr. Sales Operations Analyst

<div class="content-intro"><p><em>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit <a class="_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1" href="http://klaviyo.com/careers" data-renderer-mark="true">klaviyo.com/careers</a> to see how we empower creators to own their own destiny.</em></p></div><p><strong>The role: </strong></p> <p>As our Senior Sales Operations Analyst you’ll act as a Business Partner to EMEA Sales Leadership, playing a key role in connecting a growing sales team with processes and data. This role will work to independently identify business insights, continually improve sales processes, while supporting the implementation of global initiatives within EMEA.</p> <p><strong>How you’ll make an impact:</strong></p> <ul> <li>Manage advanced reporting and analytics project requests from internal stakeholders</li> <li>Independently identify analysis opportunities to better understand sales trends and the organization.</li> <li>Understand data environment in systems of record, and "best data to use".</li> <li>Build connections and collaborative relationships beyond one’s own team to help achieve business objectives.</li> <li>Analyze Klaviyo data, produce and maintain sales reports, present and distribute data interpretations and educate sales leadership on analysis best practices.</li> <li>Making recommendations to the marketing and sales departments based on market analysis.</li> <li>Analyze historical data to provide sales insights regarding performance, seasonality, high level trends, etc. to sales leadership.</li> <li>Identify opportunities through data to drive an efficient sales process and generate revenue.</li> <li>Educate, consult and enforce Salesforce best practices within the sales team.</li> <li>Continuously improve Salesforce.com data quality, address reporting and process issues, and own resolution of said issues.</li> <li>Identify systems and process learning opportunities for the sales team, and partner with enablement to create documentation and training sessions to address these gaps.</li> <li>Manage operational projects to assist the sales team in meeting their revenue goals (e.g. identifying and assigning Target Accounts in Salesforce).</li> <li>Plan and forecast sales revenue on a weekly, monthly and annual basis.</li> <li>Performs other related duties as assigned.</li> </ul> <p> </p> <p><strong>Who you are: </strong></p> <ul> <li>3+ years of Sales Operations experience, including funnel analysis and forecasting in a B2B SaaS company</li> <li>Advanced skills in Salesforce and Tableau (or other BI applications) and SQL.</li> <li>Proven experience working with complex data and a strong ability to translate the data sharing insights into business recommendations.</li> <li>Excellent verbal and written communication skills with a customer focus.</li> <li>Excellent organizational skills and attention to detail.</li> <li>Excellent time management and prioritization skills, with a proven ability to meet deadlines.</li> <li>Excellent analytical and problem-solving skills.</li> <li>Are constantly thinking of ways to create efficiencies</li> <li>Ability to operate effectively in a high-paced environment.</li> <li>Proficient with Google Suite or related software.</li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class=" ... (truncated, view full listing at source)