Technology Partner Manager, At Scale- Hospitality

<div class="content-intro"><p><em>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit <a class="_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1" href="http://klaviyo.com/careers" data-renderer-mark="true">klaviyo.com/careers</a> to see how we empower creators to own their own destiny.</em></p></div><h3><strong>About the Role</strong></h3> <p>Klaviyo is seeking a strategically minded Technology Partner Manager, At Scale to support and grow our hospitality partnerships. This role manages preferred technology partners and is accountable for driving integration adoption, influencing partner roadmaps, and executing joint go-to-market (GTM) strategies that deliver measurable business outcomes.</p> <p>You will act as a strategic operator. Shaping how partners build and evolve integrations with Klaviyo, accelerating usage across shared customers, and collaborating closely with Sales, Product, Marketing, and Support. This role blends technical depth, ecosystem strategy, and operational execution.</p> <h3><strong>What You’ll Do</strong></h3> <p><strong>Integration Product Growth (Primary KPI)</strong></p> <ul> <li>Own integration adoption targets for assigned partners, including activation, usage, and depth.</li> <li>Partner with product teams to improve integration quality and expand functionality.</li> <li>Monitor integration performance, identify blockers, and drive cross-functional resolution.</li> <li>Translate partner technical needs into clear internal product and support workstreams.</li> </ul> <p><strong>Go-to-Market Execution Enablement</strong></p> <ul> <li>Execute GTM programs (launches, campaigns, enablement) that accelerate integration adoption.</li> <li>Drive co-selling motions with partner and internal sales teams.</li> <li>Enable field teams with clear messaging on integration value and customer outcomes.</li> </ul> <p><strong>Strategic Planning Partner Management</strong></p> <ul> <li>Own quarterly and annual partner plans focused on integration growth and GTM impact.</li> <li>Maintain executive-ready documentation, dashboards, and reporting.</li> <li>Manage partner relationships with a balance of strategic alignment and hands-on execution.</li> </ul> <h3><strong>What You’ll Bring</strong></h3> <p><strong>Qualifications</strong></p> <ul> <li>5+ years managing technology partnerships or integration-led growth across Sales, Product, and Marketing.</li> <li>Strong technical acumen (APIs, data flows, integrations) without requiring hands-on coding.</li> <li>Strategic, execution-oriented mindset with experience influencing without authority.</li> <li>Familiarity with hospitality platforms such as Toast, Square, Mews, Oracle Opera, Cloudbeds, or similar.</li> <li>Background in technical sales, solutions engineering, or partner management.</li> <li>Motivated by shaping product direction, ecosystem strategy, and measurable integration growth.</li> <li>Excels at connecting technical capabilities to business outcomes and GTM execution</li> </ul> <p> </p> <p>#LI-CR1<br>#LI-Hybrid</p> <p><br><br></p><br><p>We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using <a hr ... (truncated, view full listing at source)