VP, GTM Systems

<div class="content-intro"><p><em>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit <a class="_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1" href="http://klaviyo.com/careers" data-renderer-mark="true">klaviyo.com/careers</a> to see how we empower creators to own their own destiny.</em></p></div><p><strong>Summary</strong></p> <p>As the Vice President of Go-To-Market (GTM) Systems, you will be the transformative business technology executive responsible for architecting the commerce technology engine that powers Klaviyo’s global revenue growth. Reporting to the CIO, you will act as a peer and strategic partner to the GTM C-suite, moving beyond support to actively shape strategy and execution through technology. This is a highly visible and impactful role, where you will own the long-range vision and delivery of a world-class, integrated platform that provides a durable competitive advantage and directly influences Klaviyo’s top-line success.</p> <p><strong>What You'll Do</strong></p> <ul> <li>Architect the Commerce Engine: Develop, champion, and execute the multi-year vision for the entire GTM technology ecosystem, ensuring the architecture can scale to support ambitious revenue targets across new products, segments, and geographies.</li> <li>Act as a C-Suite Partner: Serve as a core member of the CIO's leadership team and as the definitive technology thought partner to the Chief Revenue Officer, Chief Marketing Officer, and other GTM executives, translating their strategic plans into a cohesive and actionable technology roadmap.</li> <li>Lead, scale, and mentor a large, multi-layered organization of business applications professionals. Foster a culture of high performance, deep business acumen, and accountability for delivering measurable commercial outcomes.</li> <li>Architect and deliver transformational initiatives that yield significant improvements in core GTM metrics, including sales velocity, pipeline conversion, marketing ROI, net revenue retention (NRR), and customer lifetime value (LTV).</li> <li>Orchestrate the Lead-to-Cash Lifecycle: Own the end-to-end process and systems architecture for the entire lead-to-cash value chain. Ensure a frictionless, automated, and intelligent flow across Salesforce, marketing automation, quoting, billing, and customer success platforms.</li> <li>Govern Strategic Investments: Own the entire GTM technology portfolio, including budget planning, resource allocation, and building compelling business cases that secure executive alignment and prioritize the highest-value initiatives.</li> <li>Master Executive Vendor Relationships: Cultivate and manage relationships at the executive level, both internally with GTM leadership and externally with our most strategic technology partners (e.g., Salesforce), influencing their roadmaps to Klaviyo’s advantage.</li> <li>Enable GTM MA Integration: Develop and lead the playbook for rapidly and effectively integrating the GTM technology stacks of acquired companies to accelerate time-to-value.</li> <li>Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.</li> </ul> <p><strong>Who You Are</strong></p> <p>Required Qualifications:</p> <ul> <li>15+ years of progressive leadership in IT applications, or a related field, with a deep and ... (truncated, view full listing at source)