People Lead

<div class="content-intro"><h2><strong>About Gigs</strong></h2> <p data-start="67" data-end="227">At Gigs, we're building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.</p> <p class="p1">Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.</p> <p data-start="585" data-end="974">Our team of around 100 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.</p> <p class="p1">If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.</p></div><h2 data-start="38" data-end="49">The Role</h2> <p data-start="50" data-end="559">At Gigs, our ability to scale depends on how well we operate the people engine. We are hiring a People Lead who turns strategy into systems, plans, and measurable outcomes. This is a builder role for someone who creates clarity, sequences work, and makes teams faster. You will own the People operating rhythm across planning, programs, and tools. Ideal backgrounds include Chief of Staff to a Chief People Officer, senior People Ops leaders, or business operators who have owned company-wide people programs.</p> <p data-start="50" data-end="559">This role is based in our New York Hub. </p> <h2 data-start="561" data-end="580">What You Will Do</h2> <ul> <li data-start="583" data-end="803">Own and execute on our people roadmap.</li> <li data-start="806" data-end="1059">Program Manage Company-wide Cycles. Orchestrate performance reviews, calibration, engagement surveys and follow-ups, leadership development, onboarding and off-boarding, and policy refreshes. Land them on time with clear comms and clean execution.</li> <li data-start="1062" data-end="1245">Org Health and Design Support. Partner with leaders on role clarity, team interfaces, decision rights, and ways of working. Surface risks early and recommend practical changes.</li> <li data-start="1248" data-end="1441">Build Simple, Scalable Systems. Own the People tech stack and workflows. Improve HRIS data quality, automate handoffs, set SLAs, document processes, and maintain a living knowledge base.</li> <li data-start="1444" data-end="1620">Manager Enablement. Ship lightweight toolkits, live sessions, and office hours that help managers handle performance, feedback, and growth conversations with confidence.</li> <li data-start="1623" data-end="1810">Culture Through Mechanisms. Translate values into rituals, feedback loops, and operating rules that make high performance the default. Measure what matters and prune what does not.</li> <li data-start="1813" data-end="1998">Global Employment and Compliance. Keep us practical and compliant across the US and EU. Coordinate with legal, payroll, PEOs, and immigration partners without adding bureaucracy.</li> <li data-start="2001" data-end="2142">Change Leadership and Communications. Write crisp rollout plans and change notes. Close the loop with metrics, retros, and next steps.</li> <li data-start="2145" data-end="2295">People Analytics and Insights. Define core KPIs for people programs. Build dashboards that leaders actually use and drive action from the data.</li> </ul> <h2 data-start="2698" data-end="2715">What We Are Looking For</h2> <ul> <li data-start="2718" data-end="2850">8+ years in People Operations, HRBP with program ownership, or a Chief of Staff or BizOps role supporting a CPO or ... (truncated, view full listing at source)