Legal Operations Analyst

<p>We are looking for a Legal Operations Analyst to join the Allstate Protection Plans’ Legal Team. In this role, you will work cross-functionally on a diverse range of legal and compliance projects while leveraging cutting-edge AI and automation technology to drive initiatives that enhance efficiency and streamline processes. You will collaborate across teams, gain a deep understanding of SquareTrade’s operations, and play a key role in improving existing workflows through innovative, tech-driven solutions. <strong>This is a hybrid position with a 2 day per week in-office expectation. </strong></p><p><strong>WHAT'S GREAT ABOUT THIS ROLE?</strong></p><ul><li>You’ll obtain hands-on experience in the corporate legal and compliance fields.</li><li>You’ll be part of a dynamic, fast-paced team, working closely with multiple departments to drive projects that directly impact our customers’ claims experience.</li><li>You won’t be just “taking orders”, you’ll be encouraged to gain a deep understanding of our business and bring your own ideas to the table.</li><li>You’ll get a taste of everything from regulatory compliance, litigation and employment to marketing and operations, with a fantastic support team to cheer you on.</li><li>With lots of variety in day-to-day tasks and long-term projects, you won’t get bored!</li></ul><p><strong>RESPONSIBILITIES INCLUDE:</strong></p><ul><li>In-House Support: Assist the Legal team with various aspects of in-house legal work, including (but not limited to) reviewing NDAs, and triage/prioritize incoming legal requests.</li><li>Compliance: Assist with and oversee various aspects of regulatory compliance, including GDPR/CCPA privacy processes, industry-related license renewals, and data/audit requests. Work with external partners and government agencies on compliance issues and filings.</li><li>Escalated Complaints Management: Perform thorough investigations into customer complaints raised by regulators to determine the company’s response and to coordinate resolutions with the customer.</li><li>Corporate Governance: Assist in maintaining our active entities, registered agents and business registrations/licenses. You’ll also assist in drafting certain corporate documents for execution.</li><li>Innovation: Identify opportunities, own and spearhead the development of new processes to enhance efficiencies within the Legal department and, potentially, across the organization.</li><li>Research: Collect data and research various issues through online and internal resources to create detailed analyses.</li><li>Administrative Support: General administrative duties such as reviewing mail, coordinating DocuSign requests, managing a number of email aliases, invoice processing, and maintaining legal files.</li><li>This position requires the ability to take on ad-hoc projects as they arise and own them with poise...every day is a little different around here!</li></ul> <p><strong>YOU'RE OUR IDEAL CANDIDATE IF YOU ARE:</strong></p><ul><li>Intellectually curious, highly organized, and detail-oriented: you’re not afraid to ask questions and can handle multiple projects and dynamic priorities without missing a beat.</li><li>Driven to make an impact on the business: you have a “can-do/will-do” attitude and you’re willing to think outside the box.</li><li>Ambitious: no one needs to push you to excel; you’ll go above and beyond to get results (and you’re able to motivate others to do the same!).</li><li>You’ll get your hands dirty: you not only bring the knowledge and experiences you have to this role, but you’re not afraid to jump in and assist the Legal team wherever necessary in areas that are unfamiliar to you.</li><li>You’re unfailingly discreet and able to take care of confidential and often highly sensitive information with the utmost care</li><li>You’re comfortable working with co-workers at all levels, including senior management.</li><li>Able to work autonomously in a fast-paced environment.</li><li>Able to ha ... (truncated, view full listing at source)