Studio Crew, Bethesda

<p>SoulCycle Studio Crew members are responsible for bringing the “Soul” of SoulCycle. Studio Crew part-time employees are committed to forging connections with our riders, provide top-tier innovative hospitality, and maintain the highest level of operational excellence all in the name of one goal: moving people to move the world. Studio Crew will demonstrate and uphold the values and vision of the company.</p><p>The Studio Crew part-time employee must have at least 3 days of availability week over week, totaling 20 hours, with at least one of those days being a Saturday or Sunday. Additionally, all employees are expected to be available to work peak holiday shifts.</p><p>The responsibilities and duties of the Studio Crew position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned.</p><p><strong>ROLES AND RESPONSIBILITIES:</strong></p><p>Hospitality Champion &amp; Community Builder</p><ul><li>Curate impeccable and personalized rider experiences through high-level customer service and hospitality</li><li>Build community with riders so that you can anticipate their wants and needs</li><li>Treat the studio as if you’re throwing a party at your home where every rider feels welcome</li><li>Provide support to instructors for class check-in</li><li>Be willing and able to assist in all first aid situations</li></ul><p>Business Driver</p><ul><li>Actively participate in studio specific challenges aimed at driving paid rides, retail sales, and hospitality</li><li>Upsell class packs, renewal memberships, retail, shoes, and water</li><li>Drive studio goals through intentional selling</li><li>Maintain product knowledge for retail operations</li></ul><p>Team Player</p><ul><li>Assist Studio Management with daily tasks and projects</li><li>Support with training and coaching new hires</li><li>Develop interpersonal relationships with all staff to ensure efficiency and camaraderie</li></ul><p>Studio Maintenance &amp; Environment</p><ul><li>Maintain the distinct SoulCycle studio aesthetics, atmosphere, and culture</li><li>Studio cleaning and prepping (bikes, weights,, floors, mirrors)</li><li>Common area and bathroom and locker area cleaning (front desk, lockers, retail shelves, office &amp; hallways)</li></ul> <ul><li>A love of the SoulCycle brand</li><li>An innate love for taking care of humans</li><li>Customer service experience</li><li>The ability to prioritize and multi-task within a fast-paced environment</li><li>An openness to receiving and delivering feedback</li><li>A natural inclination to complete tasks and perform duties without direction</li><li>A keen eye for detail</li></ul><p>#LI-SC</p> <p><strong>Pay Transparency: $17.65</strong></p><p>For additional information visit our Career Site:&#xa0;<a href="https://www.soul-cycle.com/careers/">https://www.soul-cycle.com/careers/</a></p><p>&#xa0;</p>