UX Research Intern

<div class="content-intro"><h2 style="font-family: GothamBold,Helvetica,Arial,sans-serif; color: #662d91;">Teamwork makes the stream work.</h2> <p> </p> <h3 style="font-family: GothamBold,Helvetica,Arial,sans-serif;"><strong>Roku is changing how the world watches TV</strong></h3> <p>Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.</p> <p>From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.</p> <p> </p></div><h3><strong>About the role</strong></h3> <p>We’re looking for a <strong>12‑month UX Research Intern</strong> to partner on a variety of research projects, with a strong emphasis on international user research. In this role, you will be mentored by a senior UX researcher and collaborate closely with product managers, designers, data scientists, and engineers to shape product decisions with mixed‑methods insights (qualitative and quantitative).</p> <p> </p> <h3><strong> What you’ll be doing </strong></h3> <ul> <li>Plan and execute mixed‑methods studies (interviews, usability tests, diary studies, concept tests, and surveys) across multiple countries and cultures.</li> <li>Support international research operations: participant recruiting, localization, incentives, and vendor coordination.</li> <li>Design, program, and analyze surveys (e.g., screening, satisfaction, feature adoption) using best practices in sampling and question design.</li> <li>Conduct moderated and unmoderated qualitative research; synthesize findings into clear, actionable insights.</li> <li>Collaborate with data science on triangulating behavioral data with attitudinal research to tell a cohesive story.</li> <li>Synthesize and communicate insights through reports, debriefs, and concise readouts tailored to diverse stakeholders.</li> </ul> <h3><strong>We are excited if you have</strong></h3> <ul> <li>Currently enrolled in a full‑time, degree‑seeking program and pursuing a Bachelor’s or Master’s degree in HCI, Psychology, Anthropology, Sociology, Design, Data Science, or a related field.</li> <li>Due to graduate in December 2027 or later</li> <li>Demonstrated interest or experience in international/cross‑cultural research.</li> <li>Familiarity with mixed‑methods research and comfort moving between qualitative and quantitative approaches.</li> <li>Experience designing and analyzing surveys (e.g., in Qualtrics, SurveyMonkey, or similar).</li> <li>Strong verbal and written communication skills; able to tailor insights to technical and non‑technical audiences.</li> <li>Strong organization and prioritization skills.</li> <li>Ability to work independently and efficiently with remote supervision and distributed teams.</li> <li>Endless empathy for the user.</li> <li>Bonus: experience with statistics for survey analysis (e.g., significance testing, segmentation), usability benchmarking, or multilingual research.</li> </ul><div class="content-conclusion"><p> </p> <h3 style="font-family: GothamBold,Helvetica,Arial,sans-serif;"><strong>Our Hybrid Work Approach</strong></h3> <p>Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.</p> <p> </p> <h3 style="font-family: GothamBold,Helvetica,Arial,sans-serif;"><stron ... (truncated, view full listing at source)