Sales Director - Employee Workflows

ServiceNow
Kirkland, Washington$171k – $254kPosted 27 February 2026

Job Description

<p><strong>What you get to do in this role:</strong></p><ul><li>The Leader will manage a team of 7 Employee Workflow solution sellers located across the US covering our accounts in Tech, Media, Telecom, and&#xa0;SIs</li><li>Build and drive sales strategy for the region in conjunction with Sales Operations to effectively Go-To-Market including understanding the competitive landscape, presence and strength within the region</li><li>Actively engage in territory planning, relationship development and opportunity development and driving revenue by supporting and assisting Field Sales Teams in closing opportunities</li><li>Recruit, coach and mentor team members to drive excellence</li><li>Development of territories and quota for the sales team and effectively communicate to set performance expectations within the team</li><li>Manage and report accurate forecast and pipeline to the business</li><li>Achievement of annual sales goals on a quarterly and annual basis is required</li><li>Engage and align effectively in C-level meetings in order to properly understand customer business requirements</li><li>Build effective working relationships with Solution Consulting, Business Units, Professional Services, Marketing, our Partner community and the ServiceNow executive team</li><li>Retain and grow existing customer base with regular non-sales customer engagement activities to deliver an excellent customer experience</li></ul> <p><strong>To be successful in this role you have:</strong></p><ul><li><strong>Current location: </strong>Seattle or Bay Area preferred with flexibility&#xa0;to travel in role</li><li>Deep sales <strong>domain experience in Employee/HR SaaS Solutions&#xa0;</strong></li><li><strong>5+ years of first-line sales leadership in Enterprise software</strong>; Solution Sales leadership in a matrix account team environment strongly preferred</li><li>Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.</li><li>Extensive track record of new business sales success including presentation and negotiation skills within industry and at C Level</li><li>Strong success in recruiting, coaching and managing an exceptional sales team</li><li>Strong strategic thinking including analytical and financial planning skills to meet and exceed quotas and goals.</li><li>Ownership of accurate CRM reports including current and future quarterly forecasts and opportunity inspection</li><li>Experienced in driving sales process and drive effective working relationships with Sales Operations</li><li>Ability to understand the 'bigger picture' and business drivers around IT</li><li>Ability to build long term strategic and senior level relationships</li><li>Ability to adapt and work effectively within a rapidly changing and growing environment</li><li>Demonstrates strong business and financial acumen</li><li>Built self-motivated sales teams that embrace a culture of collaboration, enthusiasm, and overachievement</li><li>Champions and promotes top performers, constantly develops and coaches the team and themselves, and topgrades appropriately</li><li>Proven partner relationships and networks, and ability to grow the impact of revenue streams and territory development through the partner ecosystem</li><li>Ownership of driving successful pipeline generation activities developed by marketing or the partner community</li></ul><p>JV20</p><p>For positions in Seattle area location, we offer a base pay of $170,850 - $254,000 plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualification ... (truncated, view full listing at source)