AI Outcomes Manager- West

Glean
San Francisco Bay Area$150k – $212kPosted 27 February 2026

Job Description

<div class="content-intro"><p><span style="font-family: helvetica, arial, sans-serif; color: rgb(0, 0, 0); font-size: 12pt;"><strong>About Glean:</strong></span></p> <p>Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles.</p> <p>At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level.</p> <p>Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality.</p> <p>If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.</p></div><div class="text-xl font-bold text-text-100 mt-1 -mb-0.5"> </div> <div class="text-xl font-bold text-text-100 mt-1 -mb-0.5"><strong><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">About the Role:</span></strong></div> <div class="text-xl font-bold text-text-100 mt-1 -mb-0.5"> </div> <div class="whitespace-pre-wrap break-words"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Glean is seeking a talented AI Outcomes Manager to join our rapidly expanding team. The AI Outcomes Manager will play a crucial role in transforming how every department works, with the power of Glean. They will work closely with executives and end users, combining business acumen, product sense, and prompting skills to help them transform into an AI-native enterprise.</span></div> <div class="whitespace-pre-wrap break-words"> </div> <div class="text-xl font-bold text-text-100 mt-1 -mb-0.5"><strong><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">You will:</span></strong></div> <div> <ul class="[:not(:last-child)_ul]:pb-1 [:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7"> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Partner with executive sponsors and end users to identify high‑impact use cases and turn them into measurable business outcomes on Glean.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Lead strategic reviews and advise customers on their AI roadmap, ensuring they get the most value from Glean’s platform.</span></li> <li style="font-size: 12pt; ... (truncated, view full listing at source)
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