Operations Specialist, Labs

<div class="content-intro"><p><img style="display: none; max-width: 100%;" src="https://click.appcast.io/greenhouse-te8/a31.png?ent=34e=22630t=1701374353806" width="1px"> <img style="display: none; max-width: 100%;" src="https://track.jobadx.com/v1/i.gif?utm_pixel=224e990b-8ff4-4287-8d5d-2ff09647f181utm_ptz=ESTutm_rqt=track" alt="" width="1"></p></div><h2><strong>About the Team</strong></h2> <p>DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last-mile logistics in the long term. If you have a passion for applying autonomous aviation technologies in a service used by millions of people, then we want to talk to you!</p> <h2><strong>About the Role</strong></h2> <p>DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last-mile logistics in the long term. If you have a passion for applying autonomous aviation technologies in a service used by millions of people, then we want to talk to you!</p> <h2><strong>You’re excited about this opportunity because you will…</strong></h2> <p><strong>Create an Impact</strong>: </p> <ul> <li>Support daily ground operations to ensure safe, accurate, and efficient drone deliveries.</li> <li>Pick up orders from merchants and prepare them carefully for delivery—every detail matters.</li> <li>Share feedback and ideas to help improve processes and strengthen reliability.</li> <li>Be a visible, professional presence in the community—answering questions and helping build awareness and trust in drone delivery.</li> <li>Stay adaptable and dependable in a fast-moving environment.</li> </ul> <p><strong>Team Collaboration:</strong></p> <ul> <li>Work closely with teammates to keep operations running smoothly.</li> <li>Communicate clearly and support a team culture built on accountability and respect.</li> <li>Build positive relationships with merchants and local partners.</li> </ul> <p><strong>Communication:</strong></p> <ul> <li>Represent the program with professionalism in every interaction.</li> <li>Engage with customers, merchants, and community members in a friendly, informed, and respectful way.</li> <li>Share on-the-ground observations that help improve the service and strengthen community adoption.</li> </ul> <h2><strong>We're excited about you because...</strong></h2> <ul> <li>Comfortable working outdoors and energized by being part of something new and innovative.</li> <li>Ready to be a brand ambassador—representing the company well in interactions with merchants and customers.</li> <li>A positive, can-do attitude with a willingness to learn and adapt.</li> </ul> <h3><strong>What You’ll Learn</strong></h3> <ul> <li>How autonomous drone technology is revolutionizing last-mile delivery.</li> <li>Develop strategic thinking, gain technical skills, and collaborate with cross-functional teams.</li> <li>Be part of shaping a cutting-edge service that's changing how the world receives deliveries.<br><br></li> </ul><br><p style="font-weight: 500">Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only</p><p>We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using <a href="https://getcovey.com/product/covey-scout-inbound">Covey Scout for Inbound</a> from August 21, 2023, through December 21, 2023, and resumed using <a href="https://getcovey.com/product/covey-scout-inbound">Covey Scout for Inbound</a> again on June 29, 2024.</p><p>The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: <a href="https://getcovey.com/nyc-local-law-144" style="text-decoration:underline">Covey</a></p><div class="content-conclusion"><h2>About DoorDash</h2> <p>At DoorDash, our mission to empower local economies shapes how our team members m ... (truncated, view full listing at source)