Communications AI Strategy & Operations Intern (Summer 2026)

Okta
San Francisco, CaliforniaPosted 28 February 2026

Job Description

<div class="content-intro"><p><span style="color: #000000;"><strong>Get to know Okta<br><br></strong></span>Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.<br><br>At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. <br><br>Join our team! We’re building a world where Identity belongs to you.</p></div><p><strong>Location: </strong>We’re seeking a dynamic and motivated individual to join our team in San Francisco.</p> <p><strong>About the Internship</strong></p> <p>The Corporate Communications team at Okta is a global, high-impact engine responsible for protecting and elevating the company’s reputation. Our team is composed of experts across Internal Communications, Crisis and Reputation, Executive Communications, Public Relations, Digital Communications, and our Newsroom. We are looking for an AI Strategy Operations Intern to help us push the boundaries of what’s possible across all these functions. In this role, you will partner with our team to further integrate AI into our sophisticated communications ecosystem. This isn't just about using new tools; it’s about architecting the next generation of our operational strategy. We’re looking for a data-fluent marketing or communications student who can help us scale our AI "playbook," build shared resources for our global team, and deepen our data-driven insights.</p> <p><strong>What You’ll Get to Do </strong></p> <ul> <li><strong>Architect the AI Hub:</strong> Build and curate a centralized "AI Playbook" and resource library (including custom Gemini Gems and prompt templates) tailored to the specific needs of our <strong>Internal, Executive, and PR</strong> teams.</li> <li><strong>Scale Global Workflows:</strong> Partner with sub-functions to identify and automate high-frequency tasks—such as synthesizing global news cycles for the <strong>Newsroom</strong> or drafting multi-channel social assets for <strong>Digital Comms.</strong></li> <li><strong>Build the Executive Engagement Engine:</strong> Design and manage a centralized tracker for executive speaking engagements; use AI to categorize and analyze "Accepted," "Denied," and "Received" requests to identify strategic gaps and opportunities.</li> <li><strong>Advance Narrative Measurement:</strong> Leverage LLMs to transform unstructured media data into structured insights, for proactive messaging guidance. </li> <li><strong>Internal AI Enablement:</strong> Act as a "scout" for the team by pilot-testing new AI features and leading "how-to" sessions to ensure the global team remains at the cutting edge of AI proficiency.</li> </ul> <p><strong>Who We are Looking For</strong></p> <ul> <li><strong>Academic Pursuit:</strong> Currently pursuing a Bachelor’s degree in <strong>Marketing, Communications, Business, or Data Analytics and graduating December 2026 or Spring 2027.</strong> (We love candidates who sit at the intersection of "Storytelling" and "Data").</li> <li><strong>The "AI Architect" Mindset:</strong> You don't just use AI to write emails; you understand how to build <strong>sophisticated system prompts</strong> and <strong>custom agents (like Gemini Gems)</strong> that solve specific business problems.</li> <li><strong>Data-Driven Marketer:</strong> You are comfortable with "messy" data. You can take a list of news headlines or speaking invites and use tools to turn them into structured insights and visual trends.</li> <li><strong>Operationally Minded:</strong> You enjoy building systems that make work easier for others. You are the person who naturally wants to organize a chaotic spreadsheet or automat ... (truncated, view full listing at source)
Apply Now

Direct link to company career page

Share this job