Software Engineer, Observability

Retool
San FranciscoPosted 1 March 2026

Job Description

WHAT YOU'LL DO: In this role, you will build, integrate, and evangelize observability platforms and solutions for our products and internal systems. You will drive adoption of these solutions and ensure they drive value for the company. Your core responsibility in this role is to build and deploy observability solutions that make our products highly available, scalable, reliable, observable and delight our customers. IN THIS ROLE, YOU WILL: Help build a great product that improves productivity of engineers across the globe by several orders of magnitude Design and build observability solutions for collection, delivery, analysis, and visualization of metrics, logs, and traces Work with engineers, designers, product managers and customer support to instrument and implement observability into our products and internal apps Build orchestration and automation tooling around off-the-shelf solutions (e.g. Datadog, Grafana), as well as build custom solutions that meet our unique needs Be involved in the development of scalable, distributed software systems that support globally distributed customer base Coach and mentor other SWE; Provide leadership in iteratively defining & refining development processes as the team grows THE SKILLSET YOU'LL BRING: 3+ years of related professional experience, 2+ years working on a mission critical platform with high-availability requirements Experience with containerization (e.g. Docker, Kubernetes), infrastructure as code (e.g. Terraform) and observability (e.g. Datadog, Stackdriver, Wavefront, Grafana) stacks A strong understanding of system availability, resiliency, and recoverability Strong organizational skills with high attention-to-detail and able to work independently with minimal supervision Ability to thrive in a high-energy, high-growth, fast-paced, entrepreneurial environment. Willing to learn new skills and implement new technologies BONUS POINTS: Familiarity with TypeScript and Node.js backend development Familiarity with React frontend web development Experience with observability platforms and tools like Datadog, Grafana, etc..
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