Software Engineer, Resources

WHY WE'RE LOOKING FOR YOU Retool started as a way to address obstacles with internal tools and has grown into a company that solves internal tooling for thousands of companies (big and small). We’ve done a lot with a little–we have a growing engineering team and a laundry list of features and foundational improvements we want to tackle. To continue our fast-paced growth, we need to build a world-class engineering team. You’ll help us get there by owning end-to-end projects, talking with customers, and ultimately supporting the growth of Retool the product and the business. WHAT YOU'LL DO Data is the fuel that powers Retool apps and workflows. The primary responsibility of the Resources team is to make sure that this “data fuel” is readily available and accessible to support new use-cases built on Retool. This means: We’ll make it possible to connect any external resource , such that the lack of ability to connect existing data doesn’t block new use-cases or customers. We’ll provide built-in resources , such that builders always have whatever they need to build their next app, from databases to LLM-powered workflows. We’ll make it easy and intuitive to reliably work with these resources , such that it’s far easier to work with data in Retool than outside of Retool. Every Retool customer is a customer of this team. IN THIS ROLE YOU'LL: Design, build and manage backend primitives so that users can focus solely on their business logic (e.g. RetoolDB, our managed database solution; and RetoolAI, our built-in framework for wiring LLM interactions into apps and workflows) Blend product thinking with API and backend design (e.g. how can we make Kafka event streams intuitive to the user and easy for us to maintain, how can we help a user use Slack without needing to dive into its documentation?) Debug customer problems + build features for them (e.g.. "the Google Sheets integration doesn't support adding rows", and "what's the best way to support that? Via cell ranges, or via a lightweight, home-grown ORM?") Apply a platform mindset to what you build (e.g.. How can I implement PKCE such that it can easily be reused across all of our Oauth integrations?) Support 20M requests/day via 70+ ways to connect data THE SKILLSET YOU'LL BRING: 5+ years experience in professional software development, ideally some of which you’ve spent in startups Experience owning technically challenging and demanding cross-functional projects Experience across the entire stack, from backend to frontend (and if you have a preference, we’d love to hear it!) Experience with cloud based infrastructure like Azure, AWS or GCP Ability to make technical decisions quickly, while looping in key stakeholders, too A customer-first mindset and an interest in talking with customers to make sure what we’re building meets their needs Habit of introspection and understanding what’s helped you be successful in the past NICE TO HAVE: Experience in JavaScript / TypeScript Experience building integration platforms or operating a large set of integrations Familiarity with AI/LLM-backed systems (e.g. prompt orchestration, embeddings, vector search), especially as part of a broader platform or product Bonus points if you have experience in mentoring other team members